Sit down and crack open a cold one. Let’s chat for a second.
Delta Air Lines Medallion elite status holders receive four complimentary “Have One on Us” (or HOOUs, as we call them) certificates each year. (I also received a couple of them from a Red Coat after volunteering for a #bumpertunity that made his night easier.)
“Have One on Us” drink coupons are redeemable for a free liquor, beer, or wine beverage on Delta-operated flights.
Late one December, I had about a half-dozen HOOUs expiring at the end of the year. During my family’s final flights, I gave printed copies to a couple of flight attendants and asked if they’d like to play Santa Claus to some passengers ordering drinks. (I also said that if the flight attendants wanted to use them for their own personal purposes, they certainly deserved it, and I’d be happy with that, too. 🙂 ) We were in Comfort+ (where adult beverages are complimentary) and didn’t need them.
Alcoholic beverages cost between $9 and $12 on Delta flights. Free drink coupons can save Medallions a few bucks every year.
They’re a nice benefit for Medallions. But is there a way to make them better?
The “Problem” with Have One On Us Certificates
Geez! Complain, complain, complain! you may say. Of course a blogger is whining about free stuff! (Though, in this case, it would be “wine-ing” 😉 )
As well-intentioned as HOOUs are, there are several reasons they may be difficult for some people to redeem. And, yes, most of these are #FirstWorldProblems.
- Not all Medallions (or other HOOU coupon holders) drink alcohol
- I personally know Medallions who are recovering alcoholics. HOOUs in their current form aren’t exactly the best gift for them.
- Others don’t drink alcohol for religious or personal reasons.
- Plot twist: After years of reviewing cocktails for the blog, I indefinitely paused drinking alcohol in November 2024 to improve my overall health.
- Medallions can get upgraded to Comfort+ or First Class (well, occasionally) — where drinks are free. The coupons are worthless.
- Not every Delta flight serves alcoholic beverages
Now, Delta may see that list, twiddle a mustache, and cackle, Yes! That’s the point! We don’t want people to use them! Mwahahahah! Or the drink tickets are genuinely a thoughtful benefit.
But it’d be great to see a little more oomph added to the HOOUs. And here are a couple of easy ways I think Delta can do that.
Allow Them to Be Used for Flight Fuel
It would be great if HOOUs could be redeemable for the Flight Fuel or Market premium snack boxes.
Making coupons redeemable for Flight Fuel or Market boxes would be a great way to acknowledge SkyMiles members who don’t drink alcohol or don’t want to during a flight.
And, in general, passengers who don’t receive meals during longer flights would probably enjoy a Flight Fuel snack. (This would be a great option for Comfort+ passengers — who receive complimentary adult beverages anyway.)
Heck, my family of three could easily burn all four of my yearly HOOUs during one roundtrip: a couple of Flight Fuel boxes for us to share and then a couple of cocktails for my wife. (If we’re in Main Cabin.)
After that, we’re paying out of pocket for premium snacks the rest of the year (well, at least until the $200 airline fee credits run out on our The Platinum Card® from American Express and The Business Platinum Card® from American Express (Enrollment required. Terms apply.). Plus, it gets a good product into customers’ hands. People are more likely to talk about the Flight Fuel boxes — and SkyMiles program.
The Flight Fuel boxes are $14 and the Market or Bistro boxes run $10. I get it if Delta doesn’t want to comp the Market boxes (we love the Fruit & Cheese Plate!). But being able to redeem the drink coupons for Bistro or Market boxes would be welcome, too.
Heck, American Airlines gives Executive Platinum members a complimentary adult beverage and a premium snack on flights when they aren’t upgraded from the economy. One would think that the “premium airline” would offer something similar to that of its elite status holders.
Make Drink Coupons Valid for THE BAR Purchases at Delta Sky Clubs
Delta is investing quite a bit of time and resources into its premium bar programs at new and remodeled Sky Clubs.
They’re creating signature cocktails and stocking bars with premium alcohol.
Three forms of payment are accepted at Delta Sky Club bars:
- Credit or debit card
- Cash
- SkyMiles
Here’s another area where Delta could further impress its Medallions (and/or other HOOU coupon holders). What about letting people redeem the free drink coupons for a premium beverage in Sky Clubs?
And here’s another potential upside for Delta: if someone burns their last coupon on a Woodford Reserve in a Sky Club, they may be inclined to buy a round after that. (It’s hard to go from Woodford Reserve to Old Forester. Or from the delicious Silver Oak cab to a house red.)
I don’t know how many Medallions have access to Delta Sky Clubs through a qualifying American Express card or Sky Club membership. But adding value to the HOOU certificates certainly gives those without Sky Club access more incentive to join the party. And it adds a bit more potential value to those Amex cards.
Final Approach
Have One On Us coupons are a cool gift from Delta. But I wish the airline would make it easier to redeem them. Making HOOUs available for Flight Fuel boxes and Sky Club bar purchases would be a #KeepClimbing move, for sure.
What do you think? Please tell us your thoughts in the below Comments section.
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Both suggestions sound good. In those years we (my +1 and I) were gold or higher and thus received those HOOUs we were not able to redeem them. On the transatlantic flights alcoholic bevs are free to everyone and on the domestic segments we either got upgraded to at least comfort+ or the flight was too short and there was no other service besides water or … the flight attendant forgot to charge us.
At least once it happened that the pax in front of us paid either by credit card or coupon and then the pax behind us. We? Nope, just sipping but not “paying”.
One time the flight attendant didn’t “forget” but as our first choice was not available and she suggested something else she didn’t charge us b/c of that. She was curious how we liked it but didn’t want us to “pay”. Well, not really that important because we had the coupons if we really had to pay. So for us it was “free” either way.
Last time we received coupons was when we were platinums … well, so we had comfort+ on all our flights. Absolutely no chance to redeem them (and noone near us that we would have liked to gift it to).
Didn’t think of what you did (asking flight attendants to gift it to someone else …).
Being able to redeem the coupons for snack boxes would have been a nice option.
I’ve been Gold for two years and never seen these coupons….
Did you check your SkyMiles account on Delta.com and in the Fly Delta app?
Since they are now digital, do FAs actually REDEEM these coupons?
When I was still reliant upon them in the long ago times, they’d rarely actually take the coupon just telling me to hang onto them. I’d give them to people around me.
This is a great idea to be able to use them in a Delta Sky Club for premium drinks. I made this suggestion several years ago but never heard back from Delta Management.
Funny, Delta used to allow you to redeem the coupons for some food items on flights but took that away a number of years ago (oops, I misspoke, they “enhanced” the coupons to only be good for alcoholic bevs).
I remember when you COULD use them for snack boxes. I have no need for alcohol when I am flying, and like you said, since I usually get upgraded anyway they are worthless as they are now.