Airlines

Last year, when Delta radically changed the medallion qualification rules, I gave up the chase for status after having been...

You’d think an airline that boasts about premium experiences would have a premium information technology infrastructure. Alas, no. This shouldn’t...

Calling your spouse to tell them you lost a confirmed upgrade because you were being cheap (and, apparently, uninformed) is...

Delta SkyMiles Diamond and Platinum Medallion members might’ve noticed a change in the Job Well Done certificates they can give...

How many times does it take for people to learn that checking your bag in a soft case is never...

The first time I ever earned status with an airline was with Delta. My mother-in-law used to live in Myrtle...

Imagine you're comfortably cruising at altitude when the announcement chimes ring out: there's a medical emergency. It's a stressful situation...

For well over ten years, Delta Air Lines offered elite Medallion flyers who were short of their desired elite tier an...

Thank you for attending my "What's Delta Up to Now?" presentation on Friday evening at this year's Chicago Seminars! (If...

A Delta Air Lines passenger says one of the airline's flight attendants denied their request to purchase an alcoholic beverage...

Delta Air Lines announced on Tuesday they're redesigning their fleet's cabin interiors. Some of the updates sound good. Others? I...

We’re getting to that point in the year when some people scramble to meet their Delta SkyMiles Medallion elite status...

Some Delta SkyMiles® American Express Card Members can earn double Medallion Qualification Dollars (MQD) for spending on their targeted cards....

Several airports in Florida announced they're suspending operations due to Hurricane Milton, which just became a Category 5 hurricane and...

Several readers have emailed us or commented on blog posts and asked what happens if they hold 100,000 (or more)...