- BREAKING: Delta has backtracked on arrival access and restored what is in place now (however the 3 hour before departure rule STANDS as of 1JUNE2022). See Access & Policies page here!
I have been flying Delta (and Northwest before that) for a very long time. I miss some of the things of days passed– like how the names of Sky Clubs were “World Clubs.” And so many other things.
You know — like stopovers on award tickets.
And real, fixed award charts.
Oh, to dream of what was.
Because I do not live in a Delta “hub” city I will rarely be impacted by the you-cannot-visit-a-Sky-Club-on-arrival new rule change. But on a mileage run, it will be a major bummer to not get a shower or quick snack on arrival.
Something we used to gripe about all the time was the pathetic and anemic wifi speed in the Sky Clubs. This seems to have improved. During a recent visit to the MSP main club at 8AM in the morning (with a ton of folks already inside) the download speed was OK and the upload speed very impressive. I need both to be fast as I use remote controlled software to run my home PC remotely when on the road.
What else has improved?
Food choices have, for the most part, returned to what they were before COVID began — and maybe even a bit better (depending on the station you are flying out of). I popped in to the Amex / Escape Lounge while in MSP. The food choices were simply awful. I turned on my heels and went to the Sky Club.
Drink choices are still nowhere near as good as Centurion or Escape lounges (especially so for house wines) but I have hopes they will make some changes one day.
With all of the above in mind, are the changes “good enough” to pardon the nasty changes to both arrival time at the Sky Clubs as well as the removal of the arrival visits?
I really have to say I am more and more thrilled to be a free agent going forward (see this post). I have found I am flying American Airlines more than ever and will continue to do so unless they follow Delta down the rabbit hole of cuts. I already hold no Delta Amex cards and plan to expand my American Airlines card portfolio.
Delta just “Keeps Descending” on just about every aspect of the my frequent flyer experience and after 10 years are dogged loyalty I think the downgrade of the Global Upgrade Certificates paired with the nasty Sky Club changes will drive a ton of folks away from always picking Delta when it comes to their travel plans.
The big question is will Delta care? I doubt it. In this post COVID travel world, they have hooked enough leisure travelers that it will take a long time until any departures of folks like me will have any real impact on the bottom line. – Rene
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