When Delta Air Lines premiered the Airbus A350 wide body jet a number of years ago with the new Delta One Suites I choose not to fly the suites because they were not that much of a shift from the other Delta One business class experience on other aircraft. Instead I wanted to experience something Delta had never ever had before that is a Premium Economy experience called Premium Select by the airline.
It was very impressive. The seat, very similar to a domestic “first class” seat with the addition of leg support reminds me of what was considered a full business class experience a decade ago. Heck when you had domestic legs attached to your Premium Select flight you even got to fly first class on those legs (that was cut a while ago fyi).
What really stood out was the meal. It basically was what those one cabin ahead, that is Delta One passengers, received but all in one tray service instead rather than course by course presentation. Compare this to the fact that currently Premium Select flyers get the exact same meal that coach passages get. Will things move back to what once was? Delta has teased us recently and posted:
“Customers can expect additional enhancements to the Delta Premium Select in-flight experience later this year.” – Delta News
I always have a bit of a gag reflex every time I see Delta use the word “enhancement” as for us it normally means something is way worse than it was before.
We reached out to Delta to ask if real Premium Select meals would be returning and were told they didn’t discontinue Premium Select meals and drinks.
Ummmm k – if you say so Delta! 🙁
We already know real Premium Select amenity kits are gone as they have become the new business class kits on AeroMexico and Premium Select flyers have been getting Comfort Plus kits instead (I guess maybe better than nothing?).
My real disappointed with the current Premium Select offering by Delta comes from the fact that the Delta CEO himself referred to Premium Select as a business class cabin (no really, he said that – see for yourself) and simply providing a larger seat and a 100% coach experience does not in any way scream business class to me. Beyond that the current pricing for Premium Select award seats with Skymiles is now very similar to what business class was just a few years ago!
What do you think? Will Delta make the Premium Select experience as good as it once was or will revenue management keep it coach for good? – René
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