Someone’s lost luggage has inconvenienced at least two people: a Delta Air Lines passenger missing their suitcase and the woman who received the bag in error — and says she can’t get Delta to pick it up.
Lost and Found — But Not Leaving
Lisa Kerney hosts sports gambling outfit FanDuel’s “More Ways To Win” show on TVG.
And apparently became a luggage babysitter, too.
It seems a blue American Tourister suitcase with a Delta baggage claim tag showed up on her doorstep a couple of weeks ago.
Hi @Delta You delivered this bag to our house. It’s not ours. I’ve contacted you at least 10 times to let you know and ask to pick it up. It’s been here for 2 weeks. I’m sure the owner would like it back. Would you please come get it? pic.twitter.com/BqeKmDTTRi
— Lisa Kerney (@LisaKerney) June 20, 2022
From the picture, it seems the lost luggage belongs to a LaGuardia-bound traveler. And, of course, there doesn’t seem to be any contact information for the bag’s owner. (Put identification tags on your luggage, people!)
We don’t know how the passenger and their bag were separated. Perhaps the suitcase was put on the wrong flight? Did the passenger take a Bumpertunity? Was the bag lost at LGA and later found — only to be dropped off at the wrong address?
In another tweet, Ms. Kerney indicates she’s spoken with Delta’s baggage offices at LaGuardia and JFK, and contacted someone via the Fly Delta app. On top of that, she said she “left messages directly for the delivery company and actually [sic] person that delivered the bag. They’ve confirmed my address and told me they’d come pick it up. Yet…it’s still here…”
I noticed in the Tweet thread no one from Delta official Twitter account replied to Ms. Kerney, at least publicly. (Maybe it’s Daisy’s day off?)
This latest oopsie is another high-profile miscue for Delta. The airline canceled about 250 flights this weekend and delayed another 702. As my colleague Matthew Klint notes, “…airlines have left no room for error in their operations. Like a rope stretched too thin, eventually it snaps under pressure.”
But I’m sure Ms. Kerney and the passenger will receive at least 5,000 or 10,000 SkyMiles for their trouble.
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