If you pursued Delta Air Lines Medallion status for this year and came up a little shy of what you realistically tried achieving, all hope might not be lost.
Is Delta Gifting Status?
We’ve heard stories of Delta proactively gifting status to some SkyMiles members. We also know people who contacted Delta on their own and asked for a favor.
Eye of the Flyer readers (and longtime point.me clients) Vicki and Glen fly Delta about once a month. Glen is close to hitting the 2 Million Miler mark. (Enjoy that lifetime Platinum status, Glen!) The couple took a mid-December trip to Cape Town on Delta and Virgin Atlantic airlines because they wanted to lock up Diamond Medallion status for Vicki. (They also enjoyed a great safari, too.) When they returned, Vicki realized she was just $8 MQD short of last year’s required $20,000 threshold.
Vicki called Delta customer service and asked if Delta would please gift her those 8 MQD. The reps basically told her to pound sand and take another Delta trip to earn the eight bucks worth of MQD.
Glen suggested that Vicki contact Delta’s CEO, Ed Bastian, something which Glen tells us he’s done a “number of times over the years when there have been egregious issues or problems that needed attention.” (Hey, remember that Mr. Bastian explicitly said to e-mail him if you have a problem.)
So, she dropped him a line.
“He literally emailed me back in (two) minutes, saying he would take care of it for me and make sure I got (Diamond) status,” she said.
She later received a response from someone in Delta’s Loyalty department. They confirmed Mr. Bastian’s directive and handled Vicki’s upgrade to Diamond Medallion.
One of our colleagues, Andrew Kunesh, has a story about someone being given Gold status and notes that a Delta spokesperson told him, “This is something we do every year for select Medallion Members who were just shy of achieving that next Status tier, and we love being able to reward them for their loyalty.”
But there’s another example — and it’s very generous. Another colleague, Clint Henderson, detailed someone with had more than enough MQD for Platinum — but was more than 23,000 Medallion Qualification Miles (MQM) shy of the PM status. Delta contacted him and granted Platinum status.
For an airline that seemingly wants to make earning status more difficult, spotting someone almost a full tier’s worth of MQM seems like an interesting move.
So, if you fell short of your Medallion goals for 2024, consider contacting Delta and laying out a case as to why they should upgrade your status. Now, make it something worth their while. Don’t waste anyone’s time. Show them how you’re a loyal customer, spend a bunch of money on their co-branded Delta Amex credit cards, etc.
Delta Air Lines is gifting some Medallion members status — something they do each year. Are you going to ask Delta for a favor? Did Delta do you a solid? Share your thoughts in the below Comments section!
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.