So as a Delta many-year loyal frequent flyer – how are you feeling today? My guess is angry, frustrated, sad, and likely a bit depressed that what you have grown used to for years will be gone soon (unless you are a mega spender or your business mega spends for you then you are giddy today).
This video from the Delta PR site is an eye-opener. It starts by thanking us for our loyalty but you know what matters more than words? Actions! The end of MQMs and the conversion ratios of 1 for 20 for MQDs and 1 for 2 for SkyPennies is an absolute slap in the face of loyalty.
I am also so confused about who these people are who are calling this guy and are confused about how to earn status! Elites know the program (the old one) and we know how to make it work.
Next, I have never ever said or thought to myself – can I get some kind of “total engagement” with Delta and drive all my spending to them? Simply insanity. When I book my Hilton stays (as a Diamond) I start at Hilton to get my loyalty perks and that will NOT change for Delta or any other airline.
(side note – does this guy shaking his head “no” each time he talks about changes not in a subtle way tell you he does not believe what he is saying – maybe just me).
Now on to Sky Clubs. Clearly Delta had to do something as everything they have tried so far has not worked. But think of this for a moment. If you have the non-Delta Amex Platinum personal or business card you get 6 visits per year starting 1FEB25. That means on one round trip if you visit the club before your flight and in a connecting city on your trip you will have used 4 of your 6 yearly visits FOR ONE TRIP ON DELTA!
Well, my opportunity for engagement is really right in front of me and the answer is NO Delta. Regular readers know that even before these reprehensible changes I had chosen to go free agent and I will simply convert my rollover MQMs in 2024 into SkyPennies and spend them and be done. That said, even with a cut to “discounted” partner business class tickets from 40% of distance in MQDs to 30%, mileage runs will still be very much alive for those who want status at a big discount!
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