Delta Air Lines quietly but drastically reduced its SkyMiles Mileage Upgrade Awards on Tuesday.
There were rumors circulating about this for several days. Multiple sources confirmed to Eye of the Flyer that the change was effective this afternoon.
This does not affect the upsells that we see in the Fly Delta app or seating charts in the My Trips section on Delta.com (i.e., “Upgrade to First Class for $YYY or XX,XXX SkyMiles”).
Rather, it’s a SkyMiles feature allowing customers to upgrade one cabin higher at a fixed cost when purchasing certain paid, retail fare classes. Award tickets are not eligible.
The option was sunsetted several years ago for flights within and between the United States, Canada, Mexico, Central America, and the Caribbean.
Other routes were still available, though. For example, the United States to most destinations in markets such as Asia, Africa, and Europe.
Again, this is developing news and as we understand it.
Now, the only countries to/from which SkyMiles members can use Mileage Upgrades Awards are:
- Hong Kong
- United Kingom
The awards will be available on Delta-, KLM-, or Air-France-marketed flights — and may be operated by Delta, Air France, China Airlines, Czech Airlines, KLM, Korean Airlines, and Virgin Atlantic.
This page tells us which fare classes are eligible:
Within North America and Northern South America (Peru, Ecuador, Colombia, and Venezuela), Mileage Upgrade Awards may be used to upgrade on published fares booked in Y, B, M, H, Q, K, L, U, or T class. For all other International markets, Mileage Upgrade Awards may be used to upgrade only on published fares for Delta-marketed and operated flights booked in Y, B, M, H, Q, or K class. For Air France/KLM marketed and/or operated flights, Mileage Upgrade Awards may be used to upgrade one cabin for flights booked in Y, B, or M class. For Virgin Atlantic, upgrades are available from Y, B, M, H, Q, and K class from Economy Cabin and P, A, and G classes from Premium Economy. For Aeromexico, upgrades are available on Delta’s published fares on Y, B, M, H, Q, K, L, U or T class.
We also hear that SkyMiles Mileage Upgrade Award redemption rates will increase. Finally, there’s some confusion as to which fare classes will be eligible.
We’ll update this post as we learn more.
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