Before a recent Delta flight in first class, at the 7-day window, the option to select my meal popped up on my Fly Delta App.
But clicking it instantly gave me an error I had not seen before. It looked like this:
Now, before anyone says anything, it is NOT my fault for using a one generation back Fly Delta App because I tested this with the older app version and then upgraded to the latest one and got the exact same error (then I un-installed and put back the older version that is usable).
The above error is so bad that I was not even able to see what the choices would be.
I then called the Delta Diamond line because they normally can quickly tell me the choices and make my selection for me. But that did not work either as the phone rep go the same error I did and said to try again another day.
In the old days, I would just jump on Twitter and DM Delta and they could give me the options and make my selection for me. So instead, I did this:
I again fired up the fly Delta App and choose the text me option and after some annoying prompts with the Delta AI bot that could not get past the idea that I wanted a specialty meal, I got a real live human on the text chain.
They were able to give me a brief overview of my choices and then lock in my selection. So now, when I fire up the Fly Delta App I see this:
If I now try to change the request I am back to the error I got when starting this process but the app has updated to show I have made a selection. At least I will not need to depend on FEBO to choose my seat to be first in line to make a selection (and then hope the flight attendants follow FEBO to begin with).
Hopefully this will get fixed soon but until then you have a chance to test out the message us text feature from Delta! – René
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.