Delta Air Lines moved into a new terminal at Chicago O’Hare International Airport (ORD) on Wednesday, October 12.
Delta shifted from Terminal 2 to Terminal 5 (“the international terminal”). And with their new digs comes a new 22,600-square-foot Sky Club capable of hosting around 400 guests.
Plus, the new lounge features two gates where some guests can board their flights directly from the club!
The airline opened up the club Tuesday morning to invited media — and Eye of the Flyer was there to check it out and get you a preview!
Delta’s Move to Terminal 5
Keep in mind Delta is a new tenant in a working terminal shared with other airlines. This isn’t as massive a construction project or an undertaking as the LAX SkyWay or the gorgeous new terminal at LaGuardia.
But Delta did spiff their place up a bit (with improvements still underway).
Interesting tidbit: Delta says it’s the only global airline at O’Hare that uses a self-service bag drop for customers.
The move makes life easier for Delta passengers connecting to flights with SkyTeam and Joint Venture partners (think Air France, KLM, etc.). And, hello, AeroMexico mileage runners! No more going between T2 and T5!
New Delta Sky Club at Chicago O’Hare
You’ll find Delta’s new Chicago O’Hare Sky Club just to the left of gate M11.
Once you clear security, take a right and then another right. The club will be on your left.
There are three self-check-in kiosks as well as a staffed desk.
Claude Roussel, Delta’s Managing Director of Delta Sky Clubs, said that pieces from area artists help give Sky Clubs a local feel.
First Impressions of the new O’Hare Delta Sky Club
Delta continues to impress with its new Sky Club designs and features. (I’ll address overcrowding in a separate post.)
The new O’Hare lounge’s high ceilings, as well as some of the light fixtures and seating options immediately reminded me of the New York-LaGuardia club. One of the Delta corporate people said the new club reminded them more of Los Angeles’ — because the ORD Sky Club is longer and narrower than LaGuardia’s.
I was given a fact sheet when I walked into the club. It listed the lounge’s real estate as 22,600 square feet. I pointed out to a Delta Corporate Communications rep I thought that was a typo. It seems more like 32,600.
Delta implemented high ceilings, some curved walkways, and lots of little nooks and crannies to make the club seem enormous.
As is becoming the norm, Delta features plenty of power options near almost every seat. Many booths feature access to USB-A, USB-C, and electrical power outlets.
Plus, the window tint can be adjusted based on the amount of light coming in from outside.
A Delta representative told me that Sky Club phone booths have proven very popular. They’re soundproof and feature power sources.
The booths are great for video calls and phone calls. (Well, at least for those of us who don’t need to look important and share our calls with the rest of the world.)
Delta also added an ADA-focused booth. It’s like a conference room!
Boarding Flights Directly from the Delta Sky Club
Here’s a first for Delta: some passengers won’t have to leave the Sky Club and go to the gate area so they can board their flights. Why? Two jet bridges are connected to the new lounge!
One end of the lounge features an auxiliary jet bridge that connects to gate M11’s primary jetway. So, passengers on flights departing from M11 can cool their heels and kick it in the Sky Club until their flight boards.
For now, M11 will be used only for flights between ORD and New York-LaGuardia. We may see other destinations further down the road. That’s effective as of October 12.
Meanwhile, the Sky Club’s bridge to gate M14 will open at some point. (No exact time timetable was given.) Partner flights (think Air France and KLM) will board from that gate. An AeroMexico flight parked there during the press preview. (Again: SkyTeam Elite Plus members: remember your lounge benefits during international trips— especially MQD runs!)
This feature is exclusive (Delta-wise) to the O’Hare Club. Sure, it would be nice to see it at clubs like LAX, JFK, and a few others. But their locations don’t make it practical.
(I suggested to Mr. Roussel that maybe this feature could be added to the C Concourse Club at MSP. You know, so those of us who catch flights to destinations such as Fargo, Grand Forks, Sioux Falls, and other Upper Midwest hotspots could enjoy boarding from a Sky Club to a regional jet. Mr. Roussel, ever the gentleman, politely smiled at my idea and me.)
ORD Sky Club: Food and Beverage
Let’s address this head-on: yes, hot dogs will be available in the new Sky Club.
Some of the other offerings we tried included Delta Sky Club staples and a few others I hadn’t yet sampled.
The apple BBQ chicken thighs, Brussels sprouts, and macaroni and cheese were delicious.
The chicken and waffle with jalapeño maple syrup isn’t as spicy as one may fear. (I feared — I’m not a big spicy fan.)
Beverage-wise, you’ll find a few water and coffee stations around the club.
There’s also a staffed bar offering complimentary and premium alcoholic beverages.
Some drinks will feature “ORD”-branded orange garnishes.
Plus, vino lovers can enjoy a few sips at this wine bar on the other side of the lounge.
Mr. Roussel said local chefs will occasionally be featured — just like in other major Sky Clubs.
Restrooms and Showers
In addition to men’s and women’s restrooms, the new Sky Club also features a multi-gender restroom.
The showers are downright spa-like.
There’s also an ADA-compliant shower.
Oh, the club also has what’s called a “Wellness Room.” In layman’s terms (I had to ask), that’s a breastfeeding/nursing room. Maybe I’m late to the party but I didn’t know that “Breastfeeding” and “Nursing” are so offensive. (I’m not shaming Delta. This is a wussy-society-at-whole thing.) Imagine something thinking that a Wellness Room were a place to get some sort of medical relief for a cold or something. You open the door and — yea. There’s no way that scenario ends well.
Delta Air Lines relocates from Chicago O’Hare Terminal 2 to Terminal 5 on October 12. With the move comes the opening of a brand new Sky Club. The new lounge is tastefully designed and features great food and beverage options.
Once you’ve visited the new club, please come back and share your thoughts about the new Sky Club!
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