It’s the little things that can cause big problems.
American Airlines flight 2399 from Dallas-Ft. Worth (DFW) to Ft. Lauderdale (FLL) was delayed today. But the reason why is rather interesting: one writer says the incorrect emergency procedure cards were placed in the seatback pockets.
In a piece titled “AAmateur Hour” (c’mon, that’s funny!), BocaNewsNow.com’s Andrew Colton says, “Maintenance crews at its home base can’t find enough cards for all of the seats.”
Well, that’s annoying.
“The crew thought the problem was solved when [a] maintenance worker… delivered several cards for distribution. But it turned out he pulled the wrong cards, and now can’t find the correct cards.”
Mr. Colton said that the A321 was remodeled. But the replacement cards were outdated — and pertained to the plane’s previous, pre-refurb state.
The apologetic captain reportedly said, “I don’t know what to say. Once we get the cards, I’m going to fly the plane like I stole it.”
The whoopsie caused the plane flight to depart about two hours late. “The cards were ultimately found in an airport storage facility. Passengers were told to ‘pretend you’re in school’ and pass the old cards to the aisle before new cards were distributed,” said Mr. Colton.
He pointed out that the aircraft arrived from Seattle — presumably with the old seatback cards. Folks in the aviation industry: is having the wrong seatback cards a big FAA violation? Does this sort of thing happen often or is AA2399 an isolated case?
The plane is scheduled to return to DFW tonight. But it’s already running over an hour late.
We contacted American Airlines for comment and will update this post when they get back to us.
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.