Since Delta announced the extension of 2020 Medallion status through 2021, we’ve had several questions about status tier levels, rollover MQM, rollover MQD, and Choice Benefits.
We asked Delta about them; a corporate communications rep kindly gave us answers.
Here we go!
I asked, “Will all MQM rollover in full to 2021? In other words, if a Medallion has 80,000 MQM on December 31, would all 80,000 MQM rollover to 2021? Or would, say, only 5,000 roll over, above and beyond Platinum Medallion status?”
The Delta spokesperson responded, “Yes – all MQMs that a member has at the end of 2020 will roll over to 2021 (rather than just the MQMs above your earned Medallion Tier). These MQMs will be counted toward earning 2022 Medallion Status. For example, if you have 40,000 MQMs in your account on December 31, 2020, all 40,000 will be rolled over and counted toward earning 2022 Medallion Status. This includes MQMs from travel and any Status Boosts from your Delta SkyMiles American Express Platinum or Reserve Card – all MQMs in the account at the end of 2020.”
I have a feeling we’ll see a lot more Platinum and Diamond Medallions in 2022 — if not sometime next year.
Which Status Level Carries Over to Next Year?
Let’s say you’re Platinum for the 2020 Medallion Year.
But on December 31, you’ve achieved Gold Medallion qualifications for 2021. Are you stuck with a lower tier? Which status rolls over?
“Medallion (members’) current status in 2020 will be extended so they can enjoy it in the 2021 [Medallion Year]. So the Platinum you mention would be a Platinum next year.”
This is a smart move on Delta’s part.
First, it keeps Medallions happy.
Secondly, it gives people some incentive to load up on MQM — all of which, according to Delta, roll over to 2021.
So when it’s safer to fly, maybe you can take advantage of some great fares and score a bunch of MQM. Plus, this gives people more motivation to spend on MQM-earning Delta American Express cards such as the personal and business Delta Reserve cards, and personal and business Delta Platinum cards.
Will MQD Roll Over?
MQD haven’t rolled over before. Don’t plan on that changing, even during this unique situation.
“MQDs weren’t a part of last week’s announcement,” she said, “but [we] will keep you posted if we have any news there.”
I asked if Platinum and Diamond Medallions will receive Choice Benefits for the next Medallion year if their status is extended.
“Absolutely,” she said. “Platinum and Diamond Medallions will receive Choice Benefits for the 2021 Medallion Year.”
Expect to hear more about Choice Benefits later in the year.
I said it before, and I’ll say it again: Delta did very well with this status extension.
Was it a public relations move designed to appease customers? Well, yeah! Call me naive, but bad public relations isn’t a good business tactic — especially now.
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.