Disclaimer: This flight was at the very end of December 2019 as part of my, and my “BRU boys”, Delta elite mileage run to keep my Diamond status with Delta for 2020.
- Review: KLM 777 Business Class Full Flat Seat! Dinner and Breakfast During a Trip from Atlanta to Amsterdam
With that, on to the review:
Remarkably we only had 45 minutes, due to a delay in an aircraft pushing back from our gate, to make it all the way from the international side of Amsterdam’s Schiphol airport, to the European side.
We made it due to two factors. One, they have now removed the secondary screening that was such a stupid idea (since we were already clean coming off a flight). Next, we were allowed to go to the front of the line at passport control.
On to our flight. We were, as you can see, loading from an out bus gate. With decent weather, I do not mind this — it is always a treat being on the tarmac of an airport (I could ride the LAX shuttle bus all day long). 🙂
Well, I happened to have a little more space since I had the only open business class seat next to me.
These seats really make me appreciate the efforts Delta goes to on its CRJ700 and larger connection carriers (not to mention the mainline A220). A “real” business class seat and wifi (yes, ground-based slow-go but still wifi).
You simply get none of the above on KLM connection jets. But you do get, even on a flight that ended up under 30 minutes in the air, a meal in business class and a quick service in coach. Shocking.
Now it is not really an impressive meal, but nonetheless a meal. A cute bag is plopped down onto your tray and the flight attendants are gone. There are no further requests you can make as they are off to coach (no other drinks are offered on this short flight).
Was this an amazing business class lunch offering?
But compared to a Delta ~30 minute flight (or a Delta connection flight) where the flight attendant may not even get up from their seat to even offer water, this is simply astounding in business class and a service in coach as well is, well, mind blowing.
What do you think of this experience? Would you like to see US airlines offer something like this? Do you think it is even possible for US airlines to copy this kind of service? Any other thoughts about the flight review? Let us know! – René
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