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Unicorn or Real Enhancement: Self Downgrade Option From Delta Comfort Plus to Coach in Fly Delta App 5.1? Need Reader Input Please!

René by René
December 11, 2019
in Travel Related
6
screens screenshots of a phone

Unicorn or Real Enhancement: Self Downgrade Option From Delta Comfort Plus to Coach in Fly Delta App 5.1? Need Reader Input Please!

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

screens screenshots of a cell phone
Oh Delta – please let this always work!

I love so many things Delta does because they simply do so much right when it comes to a consistent product across all aircraft, on-time flights (they do pad schedules and I am fine with that), Gogo Wifi (not a mix of wifi providers) on almost all jets including regional partners, amazing Delta people who like working for Delta and on and on.

…but there are a few things I do not like.

A Delta Connection CRJ-200 regional jet.

One of the things I have griped about for YEARS are the simply horrid CRJ200s. If you love a good rant you should review my post on what it is like to fly these jets. Not only the entire experience, but there is no Gogo wifi on them and Delta has no plans to ever install it on these aging aircraft. But the single worst part of the CRJ200 is this:

Delta’s flabbergasting idea to make the bulkhead row 1 “Comfort Plus” or C+ seats. Why?

Again, look at my rant post to see for yourself, it is the worst row of seats on the jet. Not just that but the overhead (that is mega tiny), is filled with an Oxygen bottle so you do not even get storage. And that ties in to another thing that pains me:

You can not self downgrade away from C+ without help from Delta reps like live chat or calling or Tweeting to @Delta.

But now “maybe” we can self downgrade with the latest enhancement to the Fly Delta App 5.1. The move from 5 to 5.1, as Chris covered here, added the ability to pre-select meals. I have done this now on a number of flights with mixed results and will cover that in a later post. I was strongly resisting moving from Android version 4.2 (you can still use that and older versions fyi) because there seemed to be so many bugs in the version 5. But ability to pre-order meals pushed me to try 5.1 and it came with an added bit of joy. Look at the screen shot at the top of this post.

I was able to “self downgrade” from C+ on my CRJ200 to main cabin!

Waaahooo 100x! Well, maybe wahooo I should add. While I was able to do this for this one flight I have not been able to recreate my success on other flights I currently have booked. On those, as it has been for years now, Delta “grays out” the rest of the seat map so we can not even see what seats are left open let alone manually change our seat choice (other than the ones open in row 1 C+ on the CRJ200).

Thus with today’s post I am reaching out for help my dear readers. Can you share any data points with me with your experiences? Have you been able to manually downgrade from C+ to say an exit row or main cabin in the Fly Delta App 5.1 or even with another version?

My one time ability to change may have been a unicorn, but personally I am excited to have even done this once and hope Delta is finally going to fix one of my biggest gripes as a Delta frequent flyer! – René

 

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

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The bar and liquor bottles are seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Buying Drinks at Delta Sky Club Bars: Which Credit Card Awarded Me a Points Bonus?

Comments 6

  1. Ty says:
    5 years ago

    I just verified this running the new version. I had been upgraded to C+, and I was able to select a regular Main Cabin seat and save the change. I was then able to put myself back in C+ (I did not have to re-request the upgrade).

    Reply
  2. George XS says:
    5 years ago

    No. I have 5 upcoming DL flights booked in C+ and none allow seats lower then C+ to be selected.

    Reply
  3. Gregg G says:
    5 years ago

    Rene,

    In previous versions of the app, I was able to reselect a coach seat after being “upgraded” from ER aisle to C+ middle. did it go away and I didnt notice?

    Gregg

    Reply
  4. Nina says:
    5 years ago

    Nice to hear you posting Rene !

    Reply
  5. CarolK says:
    5 years ago

    I don’t let it auto upgrade me on my CRJ200 flights. However, when I buy a first/biz class ticket (my first flight is always on Satan’s Chariot) I call Delta as soon as I book it and get them to move me out of that horrid front row.

    Reply
  6. Barry Graham says:
    5 years ago

    I just try to avoid these planes completely.

    Reply

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