A rather sizable Facebook Delta Diamond Medallion group has started a petition on Change.org to try to have Delta, well, not be so:
- Sneaky, secretive & underhanded actions. That is, not informing SkyRuble members when there is a change. Then, saying there is no change when there is a change and when you complain sending off a stock reply that it is the best move for the company..
- FCM or First Class Monetization. You know what medallions want most – Upgrades. When those are all gone, why be medallion (there are other reasons but we move on).
Those are the two big points from the petition and I really think they extend to all who collect SkyRubles. But as I talked about in THIS post, I don’t see efforts like this working or helping (but by all means sign up). Why?
Look at our effort to complain about changes last year. We were greeted with dismissive canned responses from the mothership. They don’t care. They don’t care about SkyRubles members in general and medallions who are now feeling the brunt of the latest round of enhancements.
Again, THEY DON’T CARE!
Even think about the Freddie awards in Atlanta this year. I mean, other folks who would like you to vote are tweeting out PR stuff and asking you to vote for them to WIN this year. Can you see Delta doing that? It would become a laughing stock and the image would be used over and over again in all the blogs as JOKE of the year! When you do nothing but decimate a program, no one is going to vote for you to win.
So what is the ONLY thing that Delta will listen too? Real simple. See that exit door? Use it. How?
Stop flying Delta! (well paying for tickets that is)
Then, fax or email them copies of the tickets you purchased on other airlines. Do that for EACH ticket you fly. Tell them why Delta did not get this sale – due to Skymiles2015 and all the other brutal customer hostile changes and their lack of notice for changes!
It really is that simple, folks. Delta cares not one bit about us – only about $$$. Show them the choices they are making are going to cost them and they may, just maybe, change course. – René
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