Delta half fixes C+ Middle seat “upgrade” issue & more thoughts on leg by leg FCM changes.
This seat is NO upgrade folks - EVER! If you are an elite and fly Alaska ...
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Delta “buddy pass” changes. #TeamBoardLast still working? IT meltdown ticket issues. Leg by Leg FCM & more!
Delta "buddy pass" changes. #TeamBoardLast still working? IT meltdown ticket issues. Leg by Leg FCM & more!
My take on today’s Delta 1Q16 conference call. Bombardier? AMEX, FCM, branded fares & more!
I would venture to guess very few Delta flyers spent their morning listening to Delta Air Lines $DAL 1Q16 financial ...
Are Delta FCM up-sells enough to offset the declining number of elites? Is the psychology working?
Inside a Delta FF's brain I really wish I could see the numbers. I so want ...
Sorry, I don’t think I am going to ride the Delta FCM roller coaster during 2016.
I have a trip next week. The first one of the new year for me on Delta. I booked it ...
I am sorry, I have committed the unforgivable: FCM – (but wait, I can explain)!
The unforgivable act of First Class Monetization Yes, I did it. I feel so ashamed that ...
I guess I was wrong, there ARE times FCM is worth it for a flyer (just not very often)! Should you buy a 1st class upgrade or not.
I have to start with a disclaimer as I REALLY hate FCM, that is, First Class Monetization or the selling ...
DISTURBING Delta FCM trend with 1st class up-sells. Medallions upgrades will suffer more than ever!
Last year we saw the sad and frustrating move by Delta to begin to sell, both via the Fly Delta ...
Even Delta’s own CEO has no idea what Delta calls their re-branded OFCMB seats
There are few times I truly LOL at my computer screen but it happened today as I was watching Richard ...
Let’s have some fun with OFCMB seat names shall we? What it all means in real life!
I think the only controversy that pops up on the blog more often than the value of $kuRubles (my fake ...
Delta is bragging about OFCMB seat choices & what Delta 1st class seat = same as coach?
New this week when you fly you will find an advertisement in your seat back pocket bragging up the new ...
A week into Delta OFCMB (especially C+ seats) – service is as expected – hit & miss!
Last week I was on a Delta jet every single day, Monday - Friday. This week I am again flying ...
Negative impact on medallion upgrades from Skymiles2015 & FCM. How bad will 2015 be?
My fellow BA blogger from "The Gate" Brian Cohen had a post yesterday, that entertainingly, talked about the fact that ...
Whoever came up with OFCMB seats at Delta should get a P-I-N-K slip!
When I was in college for my Bachelor's degree I triple majored in Marketing, Advertising and Business Management. This means ...
Cutting through the Delta “OFCMB” seat marketing spin & how to game it (& get gamed)!
What PR email did you get? Yesterday sure was an interesting day (after an interesting weekend). ...
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