Are Delta Phone Reps Skipping the Automated Phone Survey to Avoid Bad Ratings?
For a very long time Delta Air Lines has pushed the motto "Strive for Five" for their employees. The "Strive" ...
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Could a $3 Delta Sky Priority Bag Hack Work? It’s Doubtful – But a Fun Bag Tag Either Way, Right?
Delta recently sent out a midyear medallion update e-mail. It was very moving and a reminder of why it is ...
Is CLEAR About to Become Nothing More Than a Priority Line? Is It Still Worth It?
With the news that TSA is ramping up photo identification checks for CLEAR Plus members, that begs the question: is ...
Two Airports We Think Delta Need Sky Clubs (and Maybe a Few Other Locations That Could Maybe Use Lounges, Too!)
Delta Air Lines has upped its Sky Club airport lounge game at a bunch of airports across the United States. ...
Oh, Suite! My Surprise Upgrade at the Grand Hyatt Washington
I attended the Freddie Awards in the Washington, D.C., area last month. The event was held at the amazing Steven ...
What Has Happened To First Class Etiquette? Is Everyone Karen or Kevin in 2023?
I recently blogged about my utterly disgusting American Airlines First Class lunch. On my return flights home, I had the ...
(Opinion): Why Delta Air Lines Diamond Medallion® is NO LONGER Worth Going For in 2023 / 2024!
Delta Air Lines has been for many years now been wearing such strong armor that anything negative they have done ...
DJ-Record Producer Gifts 250 Delta Drink Tickets to Passengers at LAX
Diplo — a popular DJ and record producer — apparently enjoys being generous. Last year, he paid for 100 people’s ...
Why Would Anyone Pay for This Delta First Class with Nasty Food and Mediocre Service?
My, these are "interesting" times. Delta has announced massive changes to both the Medallion® program for 2024 (that we will ...
New First Class Upgrade Hack: Book a Middle Seat in Coach?
It seems there's a new "score a free upgrade to first class!" hack out there: book a middle seat. Plus, ...
Should Airlines Stop Giving Boarding Priority to Active Duty U.S. Military Members?
I wrote last week about Delta Air Lines tweaking its boarding procedures. Diamond Medallion® members (the highest-ranking elite status) no ...
Delta None: A Couple of Disappointments on Delta’s Premier Product
A pair of service omissions didn’t exactly ruin a recent Delta One experience. But for how much Delta talks up ...
Take a Look Inside the New Delta Sky Club at LaGuardia! [Review]
Delta Air Lines' largest Sky Club opens today as part of the new terminal addition at New York LaGuardia Airport. ...
My First Visit as a Passenger Through the New Delta LAX Sky Way
I traveled to Boston last week for Delta Air Lines’ inaugural A321neo flight from BOS to San Francisco. I departed ...
Delta (and Other Airline) Employees: Are Elite Status Holders Truly Awful? (And What Can Frequent Flyers Do to Make Life Easier?)
A couple of our posts earned significant attention from people we deduce are Delta employees — or other airline employees. ...
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