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My First Visit as a Passenger Through the New Delta LAX Sky Way

Chris Carley by Chris Carley
May 23, 2022
in Trip Reports
6
My First Visit as a Passenger Through the New Delta LAX Sky Way
Eye of the Flyer, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Eye of the Flyer and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


I traveled to Boston last week for Delta Air Lines’ inaugural A321neo flight from BOS to San Francisco. I departed from Los Angeles International Airport (LAX), where Delta is in the midst of a major renovation of Terminals 2 and 3. (The airline is also connecting T2, T3, and the Tom Bradley International Terminal aka TBIT.)

Last month, I visited Delta’s impressive new LAX Sky Club a day before it opened to the public and caught a quick glimpse of the developing Sky Way project.

But my recent trip afforded me the opportunity to go through the “experience” as a passenger: check a bag, go through security, and head to my flight.

Related: STILL LIVE: Increased Welcome Offers for Three of the Delta American Express Cards!

New Check-In Area

First things first: the new Delta check-in area is between Terminals 2 and 3.

The new Delta LAX terminal head house at LAX Sky Way The new Delta LAX terminal head house at LAX Sky Way

My first impression inside?

It was jarring — but in a fairly pleasant way. Why?

I don’t know where Delta got the inspiration to go with the wood style we see in Sky Clubs and other airport areas. It doesn’t seem to go with the “Passport Plum,” gray, blue, and red many of us envision when we think “Delta.” So, it seems odd to me.

But I like it!

The new check-in area features plenty of natural light. (I love natural light.)

There are several check-in kiosks and all sorts of agent stations.

I like the Sky Club capacity meter and flight status board on the wall behind the check-in area.

I checked a bag for my flight. (I gambled with the 2,500 SkyMiles Bags-on-Time Guarantee and won in Boston!) I asked the check-in agent what he thought of Delta’s area.

He immediately grinned while his eyes lit up.

“It’s great!” He said. “(There’s) so much space.” One thing missing? He said they need more Delta employees. I take that to mean there’s an employee shortage because, well, many companies need more people to want to work. (So if you want to work for Delta, you might have a chance at LAX.)

From there, I went up to security.

Delta LAX SkyWay CLEAR and TSA

The east end (for reference: toward Terminal 2) is where you’ll find escalators, elevators, and stairs (if you’re into that sort of thing 😉 ) to the security and gate level.

Simply follow the signs.


I used CLEAR and was escorted to the TSA Pre√ line in about two minutes. That’s where things got a little interesting.

The TSA Pre√ line didn’t seem very well organized for CLEAR passengers. It was sort of a free-for-all. There weren’t any problems with passengers getting ornery with each other or anything like that. More than anything, things seemed confusing. Like, where do I go in the line now?

It’s been a month since the Sky Way opened and one would think these issues would’ve been worked out. But perhaps these growing pains still need to mature. (Or maybe it’s just my blonde showing.)

The only truly annoying problems? TSA Pre√ passengers who removed shoes, belts, and jackets — but left cell phones, keys, and wallets in their pants.

Amateurs. 😉

I retrieved my Nomad Lane Bento Bag from the security scanner and was greeted by the wonderful, floor-to-ceiling windows of the Delta Sky Way.

From there, I took a right and enjoyed a visit to the new Delta LAX Sky Club.

Overall, I’m quite impressed by the new Delta LAX Sky Way — and look forward to future trips. What’s even more exciting: Delta hasn’t yet opened any new gates in Terminal 3 (that should happen within the next week or so) nor really renovated Terminal 2 — which really shows the need for work after you through the new Delta additions. So, there are plenty of new additions still on the (Sky) way.

Eye of the Flyer, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Eye of the Flyer and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Related

Previous Post

Our First Look Inside the Brand New Delta A321neo!

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WATCH: Tom Cruise’s Fun “Top Gun” Day with James Corden!

Chris Carley

Chris Carley

Chris Carley is the owner, editor, and lead writer of Eye of the Flyer (formerly known as Rene's Points).

Next Post
Bloemfontein, South Africa - July 16, 2016: An unidentified pilot in an Aero L-39 Albatros in a public display at the Tempe Airport at Bloemfontein. (©iStock.com/GroblerduPreez)

WATCH: Tom Cruise's Fun "Top Gun" Day with James Corden!

Comments 6

  1. Mel says:
    1 month ago

    “Blonde showing?” Ha! Love the humor, Chris. I just cancelled my LAX trip to Portland instead. . I will stop in Seattle on the way there, and Salt Lake on the way back. The Sky Lounge in Salt Lake is huge. Have you been there? And if so, is the LAX one comparable? Thx again, Chris.

    Reply
    • Chris Carley says:
      1 month ago

      The SLC Sky Club is very nice, too. Here’s my review.

      Reply
  2. DEE says:
    1 month ago

    I will be in LAX next month ..Can’t wait to see all of this!!

    Reply
  3. Aaron says:
    1 month ago

    The post security corridor between terminal 2 and 3 definitely needs more pizazz. Other than the floor to ceiling windows looking out onto the terminals, the corridor itself is very bland and boring. No artwork or pictures on the white walls. And no benches to sit down and enjoy the view. Also, that corridor is pretty long and it would be nice to have those walking conveyor belts. Those things are a godsend when you’re in a hurry.

    Reply
    • Chris Carley says:
      1 month ago

      Agreed!

      Reply
  4. Alexis Glowe says:
    1 month ago

    One hour to go thru LAX security to your Delta gate was extrene.

    Reply

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