AT LAST! This is what we have been begging for, Delta, ever since you took away choice and made C+ seats an “upgrade”. The choice to opt-out of a center seat that is no bigger than the rest of coach.
Thank you, Delta – Keep Climbing!
Alaska, as we all should know, simply does not upgrade you to a middle seat unless you are traveling with a +1 but at least this gives us a choice.
I know from some sources that Delta HVCs in surveys have been brutal in their feedback about being moved from a perfectly good aisle exit row seat to a middle C+ seat and then not able to switch back.
The bottom line is this upgrade box, if expanded system-wide, would put the choice square in the hands of the passenger and you would have to accept either “any” C+ seat or only if a window or aisle C+ seat opens up.
What do you think? Is this, at long last, THE fix for the ridiculous middle seat upgrade mess? – René
(HT to reader Adam)
Delta SkyMiles American Express Cards
- Save 20% on inflight food and beverage purchases made during Delta flights
- Bonus SkyMiles on each Delta Air Lines purchase
- Main Cabin 1 boarding
- Free first checked bag for you and up to eight others on your itinerary!
- Sky Club and Centurion Lounge access for Reserve cardholders
Delta SkyMiles® Reserve Business American Express Card
Platinum Delta SkyMiles Credit Card from American Express
Delta SkyMiles® Platinum Business American Express Card
Delta SkyMiles® Gold American Express Card
Delta SkyMiles Gold Business American Express Card
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
About time
FINALLY!
Just happened to me this week again.
So if a window or aisle seat opens up in C+ after Delta allows you to opt out of the dreaded middle seat C+ side-grade, can we still snag that seat? I guess we just call the Diamond line?
@Phil in Atl – If all the instant upgrades are gone, and you are on C+ “upgrade” list, you will ONLY clear into C+ if a window or aisle opens up pre flight or at gate.
I cannot see it in an upcoming reservation. My reservation holds 2 pax, might that be why I do not see it?
@Tim – They are testing. You will likely not see it. Limited markets.
Why not go the extra mile and offer a radio button for:
Aisle only
Aisle or Window
Window only
Any Comfort+ Seat
there are no HVCs who fly non-premium
@Mark – I think others will disagree with you (and I know Delta does as well)!
@Mark – I have to disagree. I will fly 222K miles this year and will not be in a premium seat 15% of the time. For example, this week I had six flights. Two of them we’re not in a premium seat. I hate when that happens.
Got the option a few times
Hopefully we won’t start seeing I.T. glitches with this like Delta tends to have with other things.
Renee, thank you for your anwswer.
If the test is a succes, which I hope it will, how do you think Delta will treat 2 pax in one PNR? If I opt for window and aisle only, we might get seperated. No problem there. But if there is only a window/aisle next to a middle, we might not get that because of the middle opt-out. Am I clear enough, English is not my first language.
@Wayne, sure, once in a blue moon I will need to be on a plane with a sold out premium cabin that Rev Mgmt will not over book — but that is quite rare.
i got the middle C minus between a husband and wife for 4 1/2 hours he only sits in the aisle and she only likes the window meaning they had to pass things back and forth and talk over me!! nuts
I completely agree with ORdflyer. I think there are a lot of people who want aisle only as opposed to aisle or window, so why not add that too?
About damn time. How this even started is a customer service mystery. Seems so obvious to anyone with common sense.