It has been so liberating choosing early on this year not to keep up my never ending chase for Delta Diamond Medallion this year and to have come to the understanding, that many others have now as well thanks to the program changes, that the “crumbs” are no longer worth the effort.
I must say I have been very tempted to apply for a Bank of America Alaska card and then simply match my Delta status to Alaska top status to enjoy those perks but I just never fly Alaska and putting in my Alaska number for my American Airlines flights just does not motivate me that much (yes, I know Alaska points are truly valuable but AA is working for me for now). Maybe I should quickly rethink this and go for a match?
I have been generally impressed with my AA flights (ok maybe not the food). Their frequent flyer points have real value to me vs.. SkyPennies and for many of my flights I am finding business class awards at ¼ of the price of a Delta award. The service by the flight attendants is usually as good or even better than Delta. There are never lines to get into the lounges and I have found phone reps – even with no AA status – simply delightful and helpful with changes I have needed to make.
But clearly AA has some issues and I get that AA is not as good as Delta. For example, the App is a joke compared to even the updated crummy Delta one (side note: why in the world do folks think complaining about the airline in the reviews of the app will have any positive reaction?)! Is there any hope of making the App better next year? I am told for SDC the AA app works like butter but what about all the other features I will miss from the Fly Delta App?
I get there is little hope (because it would take years) to fix how tight AA seats are and the lack of seat back entertainment but honestly it is not a deal breaker as I can bring entertainment and I tend to book first with AA.
Is there any news insiders have about upgrades to the poor food choices in the clubs. I mean I love not waiting in line but it would not take that much to compete with Delta. What are the chances this could happen next year?
Another major point of contention is gate agents propensity to force you to gate check bags that will fit onboard. Is there any push back from elites to change this and let us bring bags onboard that clearly will fit? I know it is not “that big a deal” to wait for them to bring it to you at the jet bridge but it just bugs me and during winter I hate my bag drug through the snow when it could be in the overhead above me!
I already have a diverse set of airline flights booked for the first half of 2024, all of them in business / first other than one leg, and soon I will be working on the second half of the year. I really wish AA would address some of these frustrating issues to make it simpler to consider AA vs. other airlines domestically. – Rene
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