An apparent deicing problem reportedly lead to some Delta passengers sleeping on cots at Boston Logan International Airport (BOS) on Sunday night.
One person said “improper de-icing” was a big issue. Lovely.
— Julianne Lima (@JulianneLimaTV) December 12, 2022
There are also reports of pilots timing out of duty.
Boston 25 News’ Julianne Lima writes, “When asked if the delays on the tarmac had anything to do with staffing issues at Logan, a representative from Massport referred to Boston 25 News to Delta.”
That kind of sounds like a yes.
NBC Boston’s Susan Tran says, “Passengers were told that staffing issues and deicing caused some of the delays.”
I read somewhere that there was one crew de-icing planes. I don’t claim to be the smartest person alive — but one de-icing crew for a hub doesn’t seem appropriate.
A travel nightmare for some @Delta passengers on a flight at Logan Sunday night. Passengers say they were stuck on the tarmac for hours.
— Amaka Ubaka (@AmakaUbakaTV) December 12, 2022
Just got off a #Delta flight after 7.5 hours on the tarmac and we were told they “ran out of hotel rooms hours ago” after stranding 60+ people in Boston after 1 am. I get that there are a lot of people to rebook, but not giving hotel rooms is unacceptable. @Delta can you explain?
— Danielle Melgar (@DanielleEMelgar) December 12, 2022
ALERT: Shuttle buses have started to arrive for passengers stuck on planes at Logan Airport tonight, some for over six hours, due to staffing issues plus a backlog of deicing and fueling planes plus the brief period of snow.
Delta sent a $50 travel voucher to affected customers. pic.twitter.com/F1AV39X2IK
— Only In Boston (@OnlyInBOS) December 12, 2022
Just announced it is going to be at least another hour sitting here waiting for a gate. Time to use any airline other than @delta. It shouldn’t take 2+ hours to get your gate after you land. We are waiting longer than the actually flight.
— Frimzify (@altschuler16) December 12, 2022
I’m so glad to not be flying anymore this year. Delta is sort of infamous for its holiday weekend meltdowns. Christmas and New Year’s are still a few weeks away. Eeps. I hope they get everything under control before then — and are ready for the snow to hit the fan.
If you’re traveling in the coming weeks, does this make you nervous?
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