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A Sunday RANT: Whoever at Delta decided row 1 CRJ200 to be C+ seats should be FIRED!

René by René
August 13, 2017
in Travel Related
24

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

a plane on the tarmac
Pain awaits us all (be very afraid elites)…

If you are not into self absorbed rants then just skip today’s post(s) and come back tomorrow when we resume our regularly scheduled type posts. OK RANT time! 😉

a row of seats in an airplane
Upgrade? Seriously Delta? Sigh…

First off I understand Delta’s desperate need to   trick  bamboozle  deceive  convince gullible passengers into thinking C+ is a real “premium” seat. After all, if you can sell the same size seat a few rows up for more money than the same seat a few rows back why not? (fool me once, shame on you, fool me twice.. well you know).

a pair of blue pocket pockets with a bottle of water and magazines
Ample “extra” leg room for an upgrade!

Then again row 1 on a CRJ200 is really NOT the same seat as the rest of the jet because your leg room is GREATLY restricted (what you expect with an upgrade right). Oh, and with no seat back storage the wall mounted units are worthless if you need to store anything more than your boarding pass! At least you get your own “reserved overhead” space (as the PR tells you) right?

a close up of a seat belt
Reserved – just not for YOU!

Oh yeah, no you don’t. On the A/B side that overhead is filled with emergency equipment. So, even if you board first, you have to go a few rows back and then, when you land, either jump up as soon as you make the gate and you hear the “ding” to get your stuff out or wait for everyone to exit the jet to get your bag behind you.

a man wearing headphones
Thank you Delta – may I have another?

Did I mention just how much fun it is to have almost 50 people hit you with their bag, backpack, purse, ESA dog and anything else that maybe did not have to be plane side checked? Oh yeah, I forgot about the joy of always having to plane side check anything larger than a shoe box! Grrrr!

a metal buckle on a piece of fabric
Oh look, an old ash tray?

Another big perk of this wiz-bang “upgrade” row is fixed armrests. I just love them to death – don’t you too? I mean look at all this (fake upgrade) space:

a person measuring a blue plastic container
“Slightly” reduced seat size for your C+ upgrade!

Oh, right, never mind – your “upgrade” seat is one of the most narrow seats possible on the jet. Even if someone is not next to you, clearly you can’t raise the armrest for any additional space! Yes when I think upgrade I think smaller and less is more. Err…

a screenshot of a video game
Block me! YES please?

Another joy about this C+ seat / row is the current bug with blocking the rest of the seat map. This way you have absolutely no idea if say an exit row (with a tiny bit more room) is wide open with 2 seats for you to enjoy and change to. Love this sweet “enhancement” to the Fly Delta App once you get your fake congratulations “upgrade” email from the mothership! 🙁

a white airplane with a red triangle on it
Hot or Cold – your pick!

At least being in row one, if you can get your bag out of the overheads in row 3 and rush back to your seat that is, you can be the first to exit and then have enhanced pleasure of everyone bumping you (again) as you then wait for your plane side checked bag. You also can enjoy hot humid air in the summer and cold nasty wind in winter for MAX time since you are 1st off. Perfect right?

a sign with an airplane on it
SBN you are such a tease! 🙁

Then, after all of this amazing “Comfort+” branded upgrade, your hometown airport may even have a sign showing the jet you wish you had been on rather than the torture device known as a CRJ200.

Delta, you promised these evil things would go away to die in the Arizona desert and instead you had some (clearly over paid) numbskull, that should be fired btw, make elites even more frustrated by often being stuck in row 1 if we want free drinks on a 1hr+ ride on a jet that should not fly as far as it is allowed to go. You do have a chance for a quality Woodford Reserve (in a plastic cup) but have you noticed FAs often say that Delta never stocks enough Woodford on these jets and they just ran out (even though you are in row 1)?

close-up of a plane with a name on it
Maybe I should drive next time?

At least, thanks to weight and balance issues, many times the amazing and very kind and professional Delta Connection FAs ask me with a warm smile to move to the back of the jet. In the past I hated this when I was in row 2 or 3 to have to move back by the toilet. But now, in my upgraded Comfort+ seat, I just pray they will ask me to move to help them out! Yep, praying to be unupgraded – this is Delta elite life flying on CRJ200’s in 2017!

Rant off (did I miss anything):

You tell me, am I being too hard on Delta today? – René

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

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Comments 24

  1. William says:
    8 years ago

    All the CRJs I’ve been on haven’t had fixed armrests. Maybe it varies by RJ operator?

    On my last flight, 1A refused his upgrade, so I ended up getting an empty next to me. Not bad if you can pull that off.

    Reply
  2. Billy says:
    8 years ago

    You really hit the nail on the head with this one.

    Reply
  3. Shawn says:
    8 years ago

    I was upgraded to a Comfort+ seat from MSY-ATL and got no premium snack.

    Unbelievable that folks would pay for an inconsistent product.

    The whole fleet should really have the same amenities and service.

    Reply
  4. Evan says:
    8 years ago

    I like C+ for the extra legroom. Could careless about a premium snack or booze, although the booze is nice.

    I’m happy to pay on longer routes for legroom. Comfort is in the name of the product for a reason.

    CRJ200s only benefit is your knees get some room.

    Reply
  5. David says:
    8 years ago

    you are spot on. bulkhead no feet room; no overhead storage (equipment there), and their web & app block of the bearable exit row aisle 8b & 8c seats. and on the rez line for Medallions you have to beg & plead for them to move you from the C+ row 1 to exit seats.

    Reply
  6. CarolK says:
    8 years ago

    I always deselect the upgrade option for these flights and watch the reactions of people sitting down in their ‘upgraded seats. If I buy a business class ticket I call delta to get me out of row 1. I refuse to sit there or the exit row on a 200 due to the fixed armrests.

    Reply
  7. Aland says:
    8 years ago

    You pretty much got it all. PR to eliminate this plane was 2/2012. 5 1/2 years ago. Even Skywest wrote them off the books as of end of 2016 – they still have a few flying. (Anyone notice the increase of Endeavor CRJ200’s replacing ExpressJet CRJ200’s? – remember Delta owns Endeavor). Only additional thought, a few of us like not having someone put their seat down in our laps. It used to be reserved for “Premium” and if you were one of the “crazies” who liked the first row and you were Elite, you got it. Now that they sell it, you probably won’t get it unless you buy ticket very early. Today, I’m 3rd on the list for 2 seats. We agree that Delta really messed this one up.

    Reply
  8. Marcos says:
    8 years ago

    Nailed it. And please Delta, lose the dreaded CRJ. They probably don’t realize this actually cost them money when I switch to Southwest because CRJ are the only other option. They need to be put to bed in the sand box.

    Reply
  9. Daniel says:
    8 years ago

    Get my man Rene a Double Woodford, pronto!

    Reply
    • rene says:
      8 years ago

      @Daniel – I have always liked you!

      Reply
  10. Berkeley Thompson says:
    8 years ago

    Spot on, Rene. Can’t wait for the 200’s to be retired. Will probably happen when Express Jet and Delta part ways. I don’t even like C+ on standard flights. I always opt for an exit row if it’s open. Much more leg room and no extra cost. Although exit row seating on the 200 doesn’t have much more room than standard.

    Reply
  11. CarolK says:
    8 years ago

    And no, on the CRJ 200 there is no premium snack basket. It doesn’t exist.

    Reply
  12. Jeff Mc says:
    8 years ago

    Right on, brother…one of the few reasons I am thankful I fly out of a hub (ATL), but sometimes I do fly into smaller regional airports. I avoid CRJs at all cost. If I have no other options (including driving), then I pack into a duffle bag so I don’t have to plane-side check a bag and let Delta’s baggage thugs tear another one of my bags up. These planes look best with desert sand piled up around them!!

    Reply
  13. Jeff D. says:
    8 years ago

    I got fooled one with my upgrade when I first experienced a CRJ200 with C+ seats…and that was the last time I ever took one of those seats. I would rather have a seat by the lav then sit in one of those seats again. I have a trip coming up that will be on one of those wonderful planes, and now have to call as delta.dumb won’t allow me to deselect the ‘upgrade’ request.

    Reply
    • rene says:
      8 years ago

      @ALL – What Jeff said. Period!

      Reply
  14. Charles says:
    8 years ago

    While I agree that Row 1 is no upgrade at all, you can control your upgrade requests by segment.

    Reply
    • rene says:
      8 years ago

      @Charles – As to part one, you agree. As to part two, the blocked seat map does not make that simple and must contact Delta. I should not have to work to not be put in the worst seat on the jet. Agree?

      Reply
  15. Bob's Yeruncle says:
    8 years ago

    Yes, we’d all love for CRJ200s to go away. Until that happens, they just need to call everything economy.

    Sidebar: was on a CRJ200 before I knew much about planes on AA and asked the FA if there was first class. She replied, “sweetie, every seat is first class!” – amazing.

    Reply
  16. PJ says:
    8 years ago

    I avoid the Crappy Regional Air Jalopy at all cost. Horrible.

    Reply
  17. CarolK says:
    8 years ago

    The upcoming flight schedules are simply replacing Express Jet with Endeavor. That is not what I call progress.

    Reply
  18. Mike Z says:
    7 years ago

    I’m a little late to the party but spot on. I’m not even a Delta Elite but due to a missed connection I got assigned to Row 1 the next day “for my inconvenience.” Holy hell it was only a 30 minute flight and I’m only 5’7” but it was an awful experience.

    The one thing you forgot to mention about the CRJ200 in general is the windows. At least on the 700/900 they got smart and lowered the floor a couple inches so you don’t have to contort your spine to get a peek out of them. Seriously the most god awful awful design imaginable.

    Reply
  19. Russ Fox says:
    6 years ago

    As a 6 foot 6 inch male, the CRJ200 is the worst plane out all of Delta’s fleet for me. My knees don not fit between the seats. They just don’t! I can’t sit in a window seat, as my head hits the overhead. I don’t mean the hair brushes against it, I cannot sit up straight. The curvature of the cabinet also forces me to lean toward my seat partner. These are simple the worst planes Delta has. Get ride if them!

    Reply
  20. ZACHARY SIMONTON says:
    5 years ago

    American Airlines retired most (if not all) of their CRJ-200 fleet. You should fly on American Airlines if you hate the CRJ-200. The CRJ-200 planes that American Airlines retired will probably be going to the desert, to be scrapped. American Airlines is adding more CRJ-700 and CRJ-900 aircraft to their fleet. PSA Airlines retired all CRJ-200s, and they are retired effective immediately, and it was like that for a few weeks already.

    Reply
  21. ZACHARY SIMONTON says:
    5 years ago

    I think those seats should be called F+ seats on any cramped RJ.

    Reply

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