Just before for boarding — and I mean JUST before (they were calling for those who need assistance to board) — a somewhat skittish TSA agent approached my wife and asked “Are you Lisa de Lambert“?!
Now, I don’t know if you have ever had a TSA person walk up to you at the gate. But in my thousands of flights, I have never had that happen to me.
So it kinda freaked me out, to be completely honest. But rather than being nervous, I should have been annoyed.
Ouch! I am not sure if you can see it clearly in either of the above two shots, but what the local TSA had done was to slice a rather large gash into my bag when they went to cut off the zip-tie that I had used to hold the zipper closed on my checked back. Let me show you a better shot to illustrate:
Yep. That slice basically destroyed my bag. There really is no way to fix this razor cut. Plus, the bag was a cheap one (only paid just over $30 for it anyway).
The sheepish TSA man stammered through how sorry he was for the damage. He handed us a stack of papers while trying to explain page by page what we have to do as they continue to call for boarding of our CRJ200 to Detroit. I was much more concerned about getting on the flight than damage to this cheap bag!
We told the man not to worry as we have years of experience of what Delta themselves normally does to our bags each time we fly to Sweden so what is one more destroyed bag anyway, but it would be nice to get reimbursed for the bag since repairing it was not an option and even if it was my guess is it would cost more than $30 anyway.
We have now been back a few weeks and have submitted all the forms and photos and am waiting for a check from the TSA. Will we get one? I have no idea or how long if we do it will take. I will be sure to update this post if we do get one and just how long before it happened.
So you tell me: Have you ever had TSA destroy or damage one of your bags? Did you know they have forms for compensation if they do? Did you get paid for your incident? How long did it take to get paid? I would love to know if this has happened to you! – René
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