Notice the screen shot above from the Internet Way Back Machine on the Delta news and updates site? It contains the wording regarding the outstandingly good news that I blogged about back in May that soon your +1 will all but have your elite level “lite” when flying with you. But there has been a minor change (i.e. an addition) to this page. Notice what it says now on Delta.com:
Delta has added the wording that “as long as the companion is a SkyMiles member traveling in the same reservation” that they did NOT have on the site before.
What does this mean for us? That depends, and there is still so much we do not know yet. First some background, and it is good if you did not read the post to review the cursed and horrid SNAPP technology that is on the way for us to suffer with. Now that you understand the technology I can talk about what I think this specific wording change could mean for us.
Right now let’s say you have two people traveling on the same flights but on two reservations or PNRs and you have taken the steps to LINK them. Then, you want to use a regional upgrade certificate on each person. You can, in fact, do this as long as ALL the flights are the same (and space is open, that is). I have done this a number of times with regional as well as global upgrade certificates.
But with this wording change Delta is telling us you must be on the same PNR for the new coming companion upgrade at the highest level elite to work. Does this mean reps cannot link your reservations and then manually add someone at your higher elite level? Maybe but we just do not know as the new system is NOT yet in place and up and running. Also, as mentioned, likely the upgrade system will be automated as SNAPP is taking over more and more and Delta is trying to take power away from reps to do things that are helpful.
Many readers are asking about just when this new upgrade policy will kick in? Delta says “Coming This Fall” and since we are just past midsummer to me we are not yet to fall. So, for now, we wait. Considering what a HUGE deal this will be I would think Delta will let us know when it is in fact live. – René
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