You know after 100+ segments last year, and 20 segments already this year, I have never seen a Delta Redcoat on-board a jet unless they were the lead gate agent (GA) handling the flight and saying good-bye to us all.
But I knew something like this was going to happen with Delta’s promise for “Dedicated” overhead bin space for C+ flyers. This time nothing happened. No police were called and it did not go beyond the Redcoat coming on-board to hear the passenger’s gripe. But that was this time.
Delta has chosen to use the word “Dedicated”. According to the Merriam-Webster.com dictionary that means, in this context:
“used only for one particular purpose” and “given over to a particular purpose”
You see, Delta has taken the stand that, despite that definition, that this space is not for the purpose of use only by C+ flyers and I have seen mixed results week one. Now we also know the flight attendant (FA) instruction sheet tells us that they are to accommodate C+ bags somewhere else if the C+ space is full. But what if the GA blocks a C+ flyer who is running late from bringing bags on-board due to all the bins being full? How can the FA help if they are on-board and the GA stops you from boarding with your bag.
Herein lies the problem for me and why I think one day we will see an incident on-board over this. This time it worked out just fine and I applaud the Redcoat for what he or she did. I hope I am wrong about this. What do you think? Is this a non-issue or is overhead space so important that this could cause issues down the road? – René
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