Delta today gave us some good news. Well, no, not really. Kinda like the OFCMB seat PR spin to sell the mass market on something “new” that is not new and is hit & miss at best – we now have 10K one way award seats in limited markets. When Delta says limited you had better believe it is limited!
I e-mailed Delta for a list of the routes and was basically told to buzz off. Nice. I spent about an hour searching for these 10k limited routes from both Delta hubs and non-Delta hubs. Folks the seats are wide open in the markets that have them, but if you are not in that group forget it!
I mean if you are in the Midwest and want to go skiing in Salt Lake? Forget that one. How about Atlanta and want to go to Los Angeles or San Francisco? Not gonna happen. How about NYC to almost anywhere – YEAH RIGHT! Go have a bagle instead.
Here is the deal folks – in defending the REPREHENSIBLE move to hide the Delta award charts Delta, via their PR folks, have told us most of the “sheep-le” are redeeming award tickets for domestic coach travel. Well most folks are just dumb and not doing it right. If you are spending your $kyRubles this way (unless you are a high level elite and can score upgrades) you are not doing it right and getting value. These folks are better off NOT using SkyRubles but other types of points like Arrival+ card for these kinds of redemptions.
If Delta wants to really make a change for the better, rather than slowing down the already REALLY slow Fly Delta APP with more features, how about you fix the award booking page so I don’t have to say pay for two fights to get from Australia to the Midwest?
Delta has also bragged about more partners added to the award booking page. Oh you mean like other airlines have had for years? Let me stand up and clap for Delta IT – TRULY – you are now almost caught up to the 1990’s of other airlines. Sigh.
Then we have more airlines earning MQDs for travel. Really? Anyone who worries about MQD spend is either just lazy or just does not get it. I met my MQD exempt spend in less that 3 weeks for the year. You can too. If you are worrying about MQDs you need to rethink!
Oh then we have Diamond’s boarding with 1st class. You know what, last year, I privately sent a very long list of things Delta could do that would not cost them one red cent and would make the elite program much better. That idea was on top of my list. I had a bunch more and we will see if they implement them too.
Bottom line – Delta needs to stop just putting out PR spin and offer real change. They need to bring the award charts back. They need to bring stopovers and the OLD open jaws back. They need to stop #KeepDescending and #KeepClimbing! – René
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