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Delta CORP says: Award changes was an IT bug and NOTHING HAS CHANGED!

René by René
October 28, 2014
in SkyMiles, Travel Loyalty Programs
8

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Smokybrown_cockroach_on_back
From Wikipedia

Well we at long last have some info from Delta CORP about what has been driving us all crazy for the past few days regarding the change to award tickets. I have been told:

“There are no changes to stopovers. A recent change in IT at Delta.com discontinued the ability to book intl. stopovers online. You could still book them via reservations agents. We [Delta] are working with the res agents (who handle the bulk of the bookings already) to ensure they are properly assisting customers who might.” – DELTA CORP

So there you have it straight from the horse’s mouth. It was all just a bug – officially. We can call, if we need to, and book just like before!

Sure we can, as I have earlier today, speculate about what if any of this was part of Skymiles2015 pre-loading where it should not have been. What I will say is just look how jumpy and afraid fliers are because of what Delta has done in the past. We expect Delta to “do bad” to us so when we see bugs we expect the worst has happened.

I hope, if this was in fact just a BUG as stated by the company, that Skymiles2015 will give MORE choices and not take away things we have come to know and love – René

EDIT: BOOK ALL YOU CAN NOW – BEFORE SKYMILES2015 – The bug WAS related to SKYMILES2015!

 

Gold Delta SkyMiles®
Credit Card from American Express®
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Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Tags: Delta Air LinesDelta SkyMiles
Previous Post

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Reflections on “StopoverGate” & I need to stop reading View from the Wing!

René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

Next Post

Reflections on "StopoverGate" & I need to stop reading View from the Wing!

Comments 8

  1. Pingback: Delta award stop-overs only partially broken - The Frequent Miler - The Frequent Miler
  2. Pingback: AGAIN! @Delta #KeepDescending "enhances" Skymiles NO NOTICE! 3 for 2 is GONE! - Delta PointsDelta Points
  3. Pingback: What may be going on w/ latest Skymiles "enhancement" REG: stopovers & open jaw. - Delta PointsDelta Points
  4. Pingback: Delta's Website Charging Tens of Thousands of Extra Miles for Awards: Feature or a Bug? - View from the Wing - View from the Wing
  5. Pingback: Reflections on "StopoverGate" & I need to stop reading View from the Wing! - Delta PointsDelta Points
  6. Pingback: Delta Points October Newsletter 2014 - Delta PointsDelta Points
  7. Richard DeLano says:
    11 years ago

    Rene

    Thanks for all the information that you provide to fellow Delta travelers!

    I used your strategy by getting a Delta SkyMiles® Reserve Business American Express Card back in September. Because of the 10,000 MQM initial bonus and subsequent 15,000 MQM bonus I’m going to make platinum again this year. It is been a slow year for travel for me without the two Delta reserve cards I never would’ve made it.

    I told one of my good friends about the reserve business and he did the same thing. Luckily I told him the next day after he had already booked a trip to Italy in order to qualify. He was able to cancel that trip because he was within the 24 hours and save the time and money.

    Keep up the good work you do and I look forward as always to reading your blog.

    Sincerely,
    Dick DeLano

    Reply
  8. Pingback: Are Delta 25,000 point Level 1 award tickets going away (is that what the quote really meant)? - Delta PointsDelta Points

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