No Result
View All Result
Eye of the Flyer
  • BANK & Travel Cards ★
    • Credit Cards
    • CardMatch™
    • Eye of the Flyer Recommended Cards
    • Best Welcome Offers
    • Travel Rewards Cards
    • Airline Credit Cards
    • Hotel Credit Cards
    • Cash Back Credit Cards
    • No Annual Fee Credit Cards
    • Small Business Credit Cards
    • Gas Rewards Cards
    • Balance Transfer Cards
    • Student Credit Cards
    • Visa Credit Cards
    • Mastercards
    • Bad or Poor Credit
    • No Credit or Limited Credit
    • Secured Cards
  • CardMatch™
  • Cruises
  • Rookie
  • Elite Mileage Runs
  • Merchandise
  • αbout US ✉
  • BANK & Travel Cards ★
    • Credit Cards
    • CardMatch™
    • Eye of the Flyer Recommended Cards
    • Best Welcome Offers
    • Travel Rewards Cards
    • Airline Credit Cards
    • Hotel Credit Cards
    • Cash Back Credit Cards
    • No Annual Fee Credit Cards
    • Small Business Credit Cards
    • Gas Rewards Cards
    • Balance Transfer Cards
    • Student Credit Cards
    • Visa Credit Cards
    • Mastercards
    • Bad or Poor Credit
    • No Credit or Limited Credit
    • Secured Cards
  • CardMatch™
  • Cruises
  • Rookie
  • Elite Mileage Runs
  • Merchandise
  • αbout US ✉
No Result
View All Result
No Result
View All Result

“Strive for Five” — the Delta Employee Incentives Program and SkyBucks

René by René
October 29, 2013
in Travel Related
21

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

strive for five Delta employee rewards delta points blog

One year ago this Friday Delta launched the SkyBucks program to reward Delta FA’s and Field Service Managers for good customer service.

Delta after flight suvey delta points blog

The outsourced program with the focus to “strive for five” is all about the emails we often get after a flight.

SKYBUCKS card delta employee rewards delta points blog

In other words your score can have a CASH impact for the crew. If they get 5’s it can mean a VISA card for them (once they save up enough SkyBucks points).

facts page one Skybucks delta points blog

The idea is to provide incentives for the Delta employees to, as the site says:

“When at least one customer on their flight completes an onboard customer satisfaction survey and provides an ‘excellent’ or ‘5’ ranking in response to each of the flight attendant behavior-related questions, every working flight attendant on that flight will earn one SkyBuck (3 SkyBucks on flights of 5 or more scheduled block hours).”

facts page one Skybucks delta points blog 2

Then, as mentioned, when they have earned enough points they can cash out for a pre-paid VISA debit card.

cost to redeem skymiles for a amex gift card

I think it is very funny that they are NOT getting a DELTA AMEX card but a VISA card? My guess is that even Delta thought it would cost way to much money to redeem Skymiles from AMEX to reward employees this way (as we have to from the Skymiles Marketplace)!

delta skybucks shoot from facebook delta points blog

Anyway, I just thought you may find it interesting that your answers to an online survey can have a direct impact on Delta employees. I have not always taken the time to fill them out since I fly so much. But from now on I will take the time to make sure I do — because 9 of 10 times, I am most impressed by the service level I get from Delta crews.

performance pays skybucks delta employee incentive program

Also, I was thinking, the next time we are NOT getting the service level we have come to expect from Delta FA’s, why not drop the buzz words, “I guess this crew is not in the mood to strive for five today”! 😉 – René.
.

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Previous Post

ALERT: Scammers are now targeting Vanilla Reloads (don’t fall for them).

Next Post

Reminder: Mini-Delta-Dinner-Do in LAX tomorrow night!

René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

Next Post

Reminder: Mini-Delta-Dinner-Do in LAX tomorrow night!

Comments 21

  1. John says:
    12 years ago

    It is good to know about the Skybonus Program. What value if any is providing a Delta employee with a Job Well Done certificate that we get with our medallion credentials? Thanks.

    Reply
    • Delta Points says:
      12 years ago

      @john – they have value too. You can also give those to phone reps and Skyclub reps.

      Reply
  2. Madelyn says:
    12 years ago

    Good info as usual! Thanks!

    Reply
  3. PCB says:
    12 years ago

    I had no idea what they did with the surveys. I do not do them sometimes because I forgot about the flight. By the time the survey arrives I may have had 2-4 segments completed. I will make sure I fill them out from now on. Most flights they deserve credit!

    Reply
  4. Bradhattan says:
    12 years ago

    I usually do take the time to fill out the post-flight questionnaire. However, a 5 indicates excellence and that is rare in the air. I do give some 5’s but probably not five 5’s on one questionnaire.

    Reply
  5. Pingback: Onboard Service Survey - FlyerTalk Forums
  6. Pingback: More Delta Emails About Service - SkyBucks Influencing This? - FlyerTalk Forums
  7. Pingback: 50 New Delta Flight Attendants started to fly from Atlanta ATL today! - Delta Points
  8. Pingback: My final Delta mileage run for 2013 with MJ on Travel blogger – 9000+ MQM’s & 1.5CPM - Delta Points
  9. Jill Dineen says:
    11 years ago

    My iTunes card does not work. Apple says it has not been properly coded. How can I get help.

    Reply
    • Delta Points says:
      11 years ago

      @Jill – what are you talking about?

      Reply
  10. Pingback: Watch out Delta - 1st class "consistent product" is more than a CRJ900 seat! - Delta Points - Delta Points
  11. Kathleen Walberg says:
    11 years ago

    I cannot sign into my skybucks account. I verified my email address but cannot remember password. Says my email is incorrect

    Reply
    • Delta Points says:
      11 years ago

      @Kathleen – you will need to contact Delta about this – I am just a blogger ya know 😉

      Reply
  12. Ney j teate says:
    11 years ago

    I have recieved sky bucks every month since it’ initiation.May, June, July -total of 0. I am a 47 yr. original Delta. Have always been anxious to help in the other cabin when work in one is done. It is just the Delta Way! But sometimes you cannot control what goes on in the opposite end of our very full airplanes. I recently had a great experience with a wonderful team in BE elite coming home fromZurich.No question in my mind that we would have received all fives from the customers that we enjoyed and I have no doubt that we were all 5’s and felt very proud about it. So, possibly, one FA in the economy cabin is the deal breaker ? Please tell me how this is an “enhancement ” to the program ?

    Reply
  13. Pingback: Does anyone know how to fix my Delta survey issue? Anyone else having this problem? - Delta PointsDelta Points
  14. Pingback: Is Delta engaging flyers more due to survey responses? Could the J.D. Power and Associates survey be the reason why? - Delta PointsDelta Points
  15. Pingback: Wow! Virgin Atlantic sends me the longest airline survey I have ever seen (53 pages). - Delta PointsDelta Points
  16. Pingback: Should Delta pilots "engage" customers or just fly the jet? How much is too much interaction? - Delta PointsDelta Points
  17. Claudia Fekete says:
    6 years ago

    My SkyBucks account is not updated.
    No option to talk to a person and get correction on my account.
    I was on the phone for one hour try to speak to someone the only information I got is an email address.
    My account ever going to be updated?
    I have a printout of September statement reflecting July 2018
    4200 points.
    I have a printout of December statement reflecting October 2018
    4200 points.

    Reply
    • rene says:
      6 years ago

      @Claudia – You realize this is just a blog about Delta – NOT – Delta itself. You will need to contact Delta (maybe via the DeltaNET?)!

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

➤ Search Eye of the Flyer

No Result
View All Result

Subscribe

Subscribe To Our NewsletterJoin our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!

GREAT Travel and Cash Back Card Offers for Spring 2025!

Eye of the Flyer may receive a commission from the links below. See our Privacy Policy

See some of the biggest and best offers now!
Chase Sapphire Preferred® Card CardBIGGEST EVER OFFER! Earn 100,000 bonus points after you spend $5,000 in purchases within three (3) months of being approved for the Chase Sapphire Preferred® Card! (Learn here how to apply. All information about the Chase Sapphire Preferred® Card was gathered independently by Eye of the Flyer. It was neither provided nor reviewed by the card issuer.)
Capital One Venture X Business
Capital One Venture X Business: Earn 150,000 bonus miles once you spend $30,000 on eligible purchases within three (3) months of being approved for card membership. Then, earn an additional 200,000 miles after you spend a total of $200,000 within the first six (6) months. That's a total of 350,000 miles. Learn here how to apply.

Marriott Bonvoy Brilliant® American Express® Card

Marriott Bonvoy Brilliant® American Express® Card: Earn 185,000 bonus Marriott Bonvoy points after you spend $6,000 in eligible purchases on the card within six (6) months of being approved for card membership. (Terms Apply. This offer expires on May 14, 2025.). Read more and learn here how to apply.

Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card: Earn 75,000 Miles once you spend $4,000 on eligible purchases within three (3) months of being approved for card membership. Plus, receive a one-time $250 Capital One Travel credit in your first cardholder year. Learn more here.

 

American Express® Business Gold Card

American Express® Business Gold Card: Earn 100,000 bonus Membership Rewards® points after you spend $15,000 on eligible purchases with the Business Gold Card within the first three (3) months of being approved for card membership. Plus, enjoy a 0% introductory APR for the first six (6) months from the date of account opening on purchases eligible for Pay Over Time, then a 18.49% to 27.49% variable APR. (See Rates & Fees) Terms apply.. Learn more here.

The Business Platinum Card® from American Express

The Business Platinum Card® from American Express: Earn 150,000 bonus American Express® Membership Rewards® points after you spend $20,000 on eligible purchases on the card within the first three (3) months of being approved for card membership. Plus, earn a $500 statement credit after you spend $2,500 on qualifying flights booked directly with airlines or through American Express Travel with your Business Platinum Card within the first 3 months of Card Membership. You can earn one or both of these offers. This offer expires on June 30, 2025. Terms apply.. Plus, enjoy select airport lounge access, statement credit opportunities galore, and more! Read here why we love this card.

 

Eye of the Flyer partner offer!CardMatch™CardMatch™
Offers may not be available to all users.

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Eye of the Flyer with appropriate and specific directions to the original content.

Subscribe

Subscribe To Our NewsletterJoin our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!

Resources

  • ✍ Editors Disclaimer
  • 💰 Advertiser Disclosure
  • 🔒 Privacy Policy
  • BANK & Travel Cards ★
  • CardMatch™
  • Cruises
  • Rookie
  • Elite Mileage Runs
  • Merchandise
  • αbout US ✉

Copyright © 2025 Eye of the Flyer. All Rights Reserved.

No Result
View All Result
  • BANK & Travel Cards ★
    • Credit Cards
    • CardMatch™
    • Eye of the Flyer Recommended Cards
    • Best Welcome Offers
    • Travel Rewards Cards
    • Airline Credit Cards
    • Hotel Credit Cards
    • Cash Back Credit Cards
    • No Annual Fee Credit Cards
    • Small Business Credit Cards
    • Gas Rewards Cards
    • Balance Transfer Cards
    • Student Credit Cards
    • Visa Credit Cards
    • Mastercards
    • Bad or Poor Credit
    • No Credit or Limited Credit
    • Secured Cards
  • CardMatch™
  • Cruises
  • Rookie
  • Elite Mileage Runs
  • Merchandise
  • αbout US ✉

Copyright © 2025 Eye of the Flyer. All Rights Reserved.

Cleantalk Pixel
No Result
View All Result
  • BANK & Travel Cards ★
    • Credit Cards
    • CardMatch™
    • Eye of the Flyer Recommended Cards
    • Best Welcome Offers
    • Travel Rewards Cards
    • Airline Credit Cards
    • Hotel Credit Cards
    • Cash Back Credit Cards
    • No Annual Fee Credit Cards
    • Small Business Credit Cards
    • Gas Rewards Cards
    • Balance Transfer Cards
    • Student Credit Cards
    • Visa Credit Cards
    • Mastercards
    • Bad or Poor Credit
    • No Credit or Limited Credit
    • Secured Cards
  • CardMatch™
  • Cruises
  • Rookie
  • Elite Mileage Runs
  • Merchandise
  • αbout US ✉

Copyright © 2025 Eye of the Flyer. All Rights Reserved.