There are so many things that can end up creating a KLM travel voucher for you. In fact, you should always, for any kind of delay, either swing by the “Crown Lounge” or, even faster, one of the automated kiosk machines all over the airport and just scan your boarding pass to see if a pre-programmed voucher spits out.
No matter how big or small your voucher is they have a really kool perk when it comes time to redeem them for Delta travel. Why? Notice what Delta.com says about many of these types of certificates.
Paper vouchers may be redeemed at Delta, Air France and KLM ticket counters. Redemption’s at www.delta.com/redeem will not incur a transaction fee. Fees will apply if voucher is redeemed through any other Delta location.
One way to get to a Delta “ticket counter” is to mail it in. Now the mail does take a while so Delta will put your ticket on HOLD until the vouchers get to them should you choose to redeem them that way. You can hold a ticket this way up to 10 days. I have in the past forgot to mail it in and I was not successful asking for an extension so I just went ahead and payed the total due with my Delta AMEX card before the 10 day hold expired (and then used the voucher on another ticket and remembered to send it in this time)!
So be on the lookout for one of these little gems if you get one save it if you can as most are valid for one year and also keep in mind since they are paid out in EURO’s you will get an even better return vs the dollar (at least at the current going Euro to Dollar rate)! – René
PS – You still have time for SWAG Saturday Skyclub & GoGo pass giveaway!
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I got one of these from KLM because my checked luggage missed my connecting flight. I had a difficult time finding a customer service agent from Delta at my local airport (ATL) who knew how to process it. It took a full hour of my time – not sure the 25€ benefit was worth it.