One of the higher-profile lounges at Hartsfield-Jackson Atlanta International Airport (ATL) reportedly failed its recent health inspection.
The Atlanta American Express Centurion Lounge received an “Unsatisfactory” grade with an overall point score of 69 (out of 100).
According to a report, the inspection occurred on Tuesday, December 10, 2024.
Most of the inspectors’ findings were repeat violations. Some dealt with food temperature issues, others addressed cleanliness problems (though some seem very nitpicky. Maybe the inspectors prefer Capital One or Chase Lounges?).
Observed flies at the main bar area. Will need to have pest control treatment; will need to provide copy of most recent pest control treatment. Repeat Violation.
Observed open beverages (orange juice & water) on the countertop in the main kitchen. Advised PIC employees shall have a designated area to consume personal items. Items shall be consumed in a disposable cup with lid and straw. Repeat Violation.
Observed foods uncovered (ice at the bar & container of fruit in the kitchen). Advised PIC all foods shall be covered to prevent contamination. Repeat Violation.
Observed foods/TCS items sitting on counter at 71F and 68F. Employee placed milk and yogurt in RIC to cool within cooling timeframe. Repeat Violation.
Observed several TCS foods @ buffet & cold station not time stamped. Also, observed employee placing time stamp on TCS items that are above 41F. Also, observed whole mile labeled TPHC dated 12/2 used by 12:58 PM. Advised when using TPHC cold times shall be placed out @ 41F & hot items shall be placed out at 135F. Advised PIC to cool. PIC was not able to provide TPHC procedures. Advised PIC procedures shall be provided @ time of inspection. Repeat Violation.
Most recent inspection report not posted. Advised to post Repeat Violation.
Observed several dished stacked wet. Advised PIC dishes shall air dry before stacking. Advised PIC to train staff on air drying. Repeat Violation.
Here’s a new violation:
Observed build up on interior surfaces of the ice machine in storage area. Advised to thoroughly clean and sanitize interior surfaces and increase cleaning frequency. New Violation.
The report states that a “mandatory meeting will be scheduled with owner, executive chefs, & managaers @ a later date.”
My guess is that once news starts spreading, those problems will be addressed — if they haven’t yet already — and the Atlanta Centurion Lounge will be one of the cleanest and healthiest in the network.
Are you visiting the Atlanta Centurion Lounge anytime soon?
H/T Reddit via Charlie Mortling
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I found numerous flies in the food a few months ago. Scooped a fly out of the condiment jar and handed it to an employee who looked totally disinterested. This place has been unacceptable. Delta lounge in Detroit was also flooded with small flies all over the desserts on a recent visit. Reported it on the way out and the rep told me they apologize. I hope additional inspections will curb this practice. Staff really seem like they don’t care at so many of these lounges.
So many of these lounges have gnats! It’s gross and annoying. I’m there to relax not be plagued by pestilence.
I’ll be there on Thursday. Hoping it is cleaned up by then.