I have CANCELLED all my booked flights for 2020 (not just on Delta) — and do not plan to go near an airport anytime soon. It is simply not worth the risk and fyi I am a Delta Million Miler and Diamond Medallion for 2020 and have already qualified for Delta Platinum Medallion for 2021 . But I will not place myself inches away from someone who may have coronavirus.
Oh, I know Delta is doing the mandated cleaning (and more), even chemically fogging some jets, to keep them safe-ish. But that is the jet – not the people on board.
Delta is not doing enough IMO.
They are, in a strictly business move, offering folks who buy NEW tickets a chance to change them free. If you are sick and want to change an old ticket (unless to a few limited international locations) – pay the change fee, sucker. (To be fair, the other airlines are being just as fee-nasty as Delta with these waivers / non-waivers).
What Delta should do is simply write off change fees as an income source for all of 2020. If they want folks to fly, offer 2020 as fee-free waiver year. That may motivate folks again to buy tickets and allow those who do not want to fly NOW to move their flights later in the year.
But you and I both know Delta is not going to take this bold move – right?
There is one more mega huge “Keep Climbing” worthy thing Delta should do if they want to look to the future and earn back the money lost this year – reward elites who may not be fly much during 2020 due to the Coronavirus. How?
Right NOW extend everyone for one year!
Yep. Simply extend everyone who has any level of status for 2020 to not expire on 1FEB2021 but to move the expiration to 1FEB2022.
Why do this? Clearly this virus mess is impacting everyone everywhere. Yes, I know the airlines are hurting. They will soon have to park jets due to lower demand. Heck, they even have to fly empty jets just to keep their landing slots. All of this is costing them big bucks.
Having said that, extending status will cost Delta very little and when this thing is all over and folks start flying again, are they not going to remember something like Delta going out of their way to reward those who have been loyal in the past to keep being loyal for 2021?
Do I think Delta will do this?
Rather, they will go the grab-all-the-cash-we-can route and when the end of the year chance to sell us MQMs and MQDs rolls around the prices will be even higher than the beyond bat crazy $5000 top price tag for last year. I would love for them to prove me wrong.
What do you think? Would this be a wise move by Delta to keep elites happy next year when flying, presumably, returns to normal? What about waiving change fees for all of 2020? Good idea or should they stick it to us because they can? – René
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