Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
A new report revealed a pair of unflattering statistics about mishandled baggage.
American Airlines took the crown as the airline that mishandles the most luggage. And its Philadelphia hub allegedly has an especially bad problem getting bags from planes to carousels.
Christian Hetrick writes in the Philadelphia Inquirer that American mishandled approximately 11 checked bags per thousand boarded in June. Southwest came in next, with five mishandled pieces per thousand. And Southwest boarded over a quarter million more bags! (“Mishandled bags are checked bags that are lost, damaged, delayed, and pilfered,” he says.)
Mr. Hetrick notes the situation is really unimpressive in the City of Brotherly Love. “American Airlines mishandled about 20 bags for every 1,000 boarded in August, which is an improvement from the 23 missed bag rate from the same month last year, data shared by the airline show. Year to date, America Airlines said it mishandled roughly 15 bags per 1,000 enplaned in Philly, roughly the same rate as last year.” (Emphasis mine)
The post contains an example of some AA luggage at PHL delayed due to lightning. I assume the planes, baggage carts, and other equipment comprise quite a bit of metal. Understandable, right? Interestingly, Mr. Hetricks says neither Delta nor Southwest had issues that night.
(Delta passengers: remember that if your bags hit the carousel 20 or more minutes after arriving at the gate, you can file a claim for 2500 SkyMiles.)
Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
American? I am shocked!
…no wait… not even a little bit! 😉
@René: They’d like to thank the AAcademy… 😉
Oh baggage problems at PHL. That brings back (bad) memories of the US Airways days