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This is an over 30 minute interview with the current Delta CEO, Ed Bastian but well worth a listen. There is a lot I really like about what he has done with Delta, but also a lot with SkyMiles and the Medallion program I do not.
Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
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The language in the video is inappropriate, at least two curse words. I am glad that I am not watching this with my children in the room. Ed, however, spoke extremely well.
I appreciate the job Mr Bastion is doing overall. Very dependable airline. However two things jumped out at me in that interview – Mr Bastion really skipped past the recognition of best travelers – like upgrades and 1000 points to upgrade. (What flights upgrade for 1000 points running from gate to gate). And secondly, I was really disappointed no one asked about future of CRJ200. Seems that plane will outlive everything. I’m sure he would have suggested that’s SkyWest, not Delta. It’s a Delta Connection and they claim it when it’s in their interest and disavow when it’s not.