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When will your Delta Amex Spend Update on your “My Delta” for 2019? Is Communication with Amex Broken?

René by René
January 8, 2019
in Travel Related
14

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

a screenshot of a blue and white card
Hello rollover MQMs for 2019!

Yesterday we learned that rollover MQMs had indeed begun for the year and Delta, as you can see from a shot inside my Fly Delta App, backdated them to the 1st of January. This matters because if you still are waiting you need not worry because Delta does tell you it can take till the end of the month for all to see them post. It also matters if you decide to donate bat crazy money to Delta to buy your status if you, for whatever reason, ended up short for the year and really want a higher status level (you have until February 28, 2019).

a screenshot of a computer
Humm… zero spend? Really?

But one thing has yet to update at ALL for 2019 and we are now over a week into the year and that is any kind of spending on your co-branded Delta Amex cards. <-Link to get cards.

a screenshot of a website
I hate “Not Available”
a screenshot of a computer
Same for my wife

When I look at either my or my wife’s Delta Amex cards on the Amex site they normally show my SkyMiles current balance. There seems to be some kind of communication issue currently as these totals are not displaying and that could be a reason we are not seeing the spend totals update on Delta.com.

a screenshot of a computer
From Delta.com

Why does any of this matter at all? One of the most important reasons is upgrades. We all should know, no matter what our Medallion status, that $25,000 in qualifying spend across all our Delta Amex cards is what is needed to improve our chances at an upgrade (no, Diamonds, it is not 1/4 million for you for this part of the elite upgrade game). Thus, if Amex and Delta are not talking, our upgrade chanced could be impacted by poor commutation between these two partners.

Last year, at the beginning of the year, my card spend updated every few days. Then something strange happened and for about 6 months my spend bar never moved. Then, low and behold during the very end of December, it suddenly jumped to the correct spend level. Very odd.

a close-up of a computer screen
Lots of ZEROs for my “raw” data

Anyway, this post is not about answers as I do not have any yet. I am patiently waiting as the rest of you for my Delta Amex spend to update. Even checking the “raw” Delta data numbers link my numbers all show ZERO for 2019 spend (but does show my rollover MQMs).

So readers if you have your spend totals update over then next few days / weeks I would appreciate an update via a comment below. Thank you! – René

UPDATE: 13JAN19 – My spend has POSTED! 🙂

a screenshot of a phone
…and DONE for 2019!

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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Don’t HURRY! January 2019 Delta SkyMiles “Flash Sale” is – meh (at best). #Skypennies at it’s finest sad to say.

René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

Next Post

Don't HURRY! January 2019 Delta SkyMiles "Flash Sale" is - meh (at best). #Skypennies at it's finest sad to say.

Comments 14

  1. Ed says:
    6 years ago

    Hey Rene,

    I am able to see the points balance on the Amex site.

    Just made my first spend for the year yesterday so I don’t see any spend update on the Delta site.

    Ed

    Reply
  2. Phil Davis says:
    6 years ago

    My rollover miles were posted yesterday but no update on my AMEX spend from either business or personal card.
    Any hints as to whether AMEX and Delta will extend last year’s increased spend (to 90K) with increased MQM bonus? I think this was a targeted campaign but it sure was helpful.

    Reply
    • rene says:
      6 years ago

      @Phil – I expect this to come this year along with a fee per year increase of $50-150 for the card. Time will tell.

      Reply
  3. Marlene says:
    6 years ago

    Waiting patiently, as I hit the $30k on my reserve card on December 28 (better late than never). Feeling so nervous as I never waited until December to hit it. Also wondering since it will change my status, will the flight I took January 2nd recalculate redeemable miles? Statement closing on the 16th. Hopefully all goes according to plan!

    Reply
    • rene says:
      6 years ago

      @Marlene – The points are award for your status at the time of flight so no on retro extra points.

      Reply
  4. GREGG G says:
    6 years ago

    @Rene

    My Rollover MQMs showed up yesterday, my 6400 spend on 1/1 to get my 10kMQM bonus on DL Bus Amex Reserve showed up 3 days ago. My Amex Spend still shows 0 to 1 K spent. Looking forward to piling on the MQMs quickly this year. 3K rolloever, 10k bonus, 15k when I hit the 20k spend, trip to Israel MIA via Paris next month at FLL to KY next week.

    Off to a good start.

    Reply
  5. Mark says:
    6 years ago

    Seems like last year ALL spend was updated at random times. I didn’t see it correlate with credit card bills, posting, or payments. It just seemed completely random.

    Reply
  6. GREGG G says:
    6 years ago

    should have been 30k spend, not 20k

    Reply
  7. Carol says:
    6 years ago

    My MQM rollover showed up yesterday – with an additional 50K more than expected! wow! Will take a screenshot – and hope they never catch it!

    Reply
  8. Carol says:
    6 years ago

    Rollover MQMs updated online this morning 🙁

    Reply
  9. Bryant Beadles says:
    6 years ago

    I was shooting for Diamond with Amex Co-branded spend as I easily had the 125,000 miles. I follow it every month and my Delta account stop calculating my spend September 1st, 2018, with only $1000 dollars left to spend on the $250,000. I ended the year with over $320,000 spend with co-branded cards. I called Amex and they gave no help. I called Diamond Medallion desk and over the course of 40 minutes they did see through monthly credits and even added them up on a calculator that I easily had achieved the $250k spend. Delta said that they wait for Amex to pass the info to them to say someone clears the $250k spend. Delta (manager and medallion desk person) said that they are passing this to their Amex laison that works with them and I should see an update within two or three days. It has been two days and I am still considered Platinum for 2019. Now you talk about someone that will be upset!

    Reply
  10. Doug Morgan says:
    6 years ago

    @Rene

    Great information! What’s also really impressive is being Diamond AND rolling over 100k MQMs into the new year! Can you tell us the big moves in how you did that? It would also be cool to see your Delta year in review from last year and what’s planned for this year?

    Thank you!

    Reply
  11. NJTim says:
    6 years ago

    Rene, could you please give us some DPs on the spend that posted today? Specially looking to see what counted and what didn’t.

    I believe SM was the only merchant that didn’t count last year. Curious to see if more merchants were added since.

    Thanks.

    Reply
    • rene says:
      6 years ago

      @NJTim – All creative spending is counting. I did not visit any SMs because other choices were much better (some net paid me back – but now seem dead fyi).

      Reply

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