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I have late today received an update from Delta Air Lines about the ongoing issue with Skybonus sending e-mails to the wrong people. I have the following quote to publish:
“SkyBonus recently sent email messages advising affected companies and customers in the program of possible issues related to delta.com bookings which were placed between November and March. We are aware that some of the names within these emails were incorrect. The message was intended to be sent to the SkyBonus company ID in the email. A correction email will be sent to impacted companies on Wednesday. We apologize for the inconvenience and confusion that this may have caused.” – Delta Air Lines
Now this still does not address many of the other issues like the fact that we have to spend much of our time inputting old tickets and may not be able to find some from our employees, but at least they are trying! – René.
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Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
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A few days ago I fed them 10 new ticket numbers – as the website seems to allow with 10 boxes for “add another ticket” and received the following message after number 5: ” The following tickets were not processed as the maximum ticket limit has been exceeded for this month”.
It’s “Bye bye Skybonus !” for me anyways – it has always been problematic and cumbersome in the past and now with the end in sight for us with less than 5 employees.