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The “top 10” Delta things so many are wrong about (but you know better).

René by René
December 8, 2014
in Travel Related
11

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

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This is one of those posts that just has to be written When your friends or coworkers tell you (insert whatever from the list below) you can just send them the link to this post. All of them are very common wrong assumptions about Delta or the Delta travel experience.

1) Mileage runs are going away in 2015 due to revenue based earnings. No, they are not. There are two types of points earned when you fly. Skymiles, those you spend for an award ticket, and MQMs or medallion qualifying miles that you do not spend but that get you status. The first is changing next year. The next is not and is just the same as 2014.

2) I found award space on AF or KLM web so Delta has to give them to me. No, they don’t. Just because you found a low level award seat, on either a AF/KLM or even Delta flight on their system, does not mean it will exist or must exist on Delta.com. The space other airlines open rarely has anything to do with the space Delta opens up.

3) The Delta elite year ends on the 31st of December each year. No, it does not. It is even more confusing for the next few years due to Delta shifting when the elite year ends. Historically it has always been the last day of February each year. After next year it will change to the last day of January each year.

4) If I see A or I class seats on Delta.com they should work with my AMEX Delta Reserve BOGOF certificate. No (officially). The problem is so many of the fares (most in fact) in these fare classes on Delta.com are what are called UP fares, that is, they are a coach ticket “Uped” to 1st class. For the certificate a real A or I class seat has to be there that often costs more. Having said that, unofficially if you push Delta on this they will sometimes match the UP fare.

5) I can now select seats on AF / KLM on Delta.com so I am all set. No, you are not. You will most times not get the seat you think you are getting. I could link 100 examples of folks getting a really bad seat after having picked something on Delta.com. If you want some special seat, you need to use the AF & KLM web site or tweet to them to confirm the seat you want.

6) Since I am Gold Medallion (or higher) or on a business class ticket I can use the Skyteam lounge when I arrive. No, you can’t. It is only when you are connecting to another Skyteam flight. The arrival city is only for your departure flight not your arriving flight.

7) How do I send my Delta Platinum AMEX points to someone? You don’t and you can’t. Only the Delta Reserve card spend bonus points can be sent to someone else. And even with the Reserve cad the new card bonus points go to the card member and cannot be sent anywhere.

8) The gate agent said the flight has checked-in full so 1st class is full. You may have just missed an upgrade. Checked-in full does NOT mean boarded full. If you really want that upgrade wait to board and ask if the flight has boarded full in 1st.

9) I don’t want to take a bump because I will miss out on miles. No, you wont. Even if Delta puts you on another airline you can, after the fact, request original route credit via Delta.com. You can many times even put in your frequent flyer number for the other airline flight and earn both Delta and the other airline points.

10) The T&C says no so I/you/we will not earn points. Please trust your bloggers. We have tested what works. Now things can change, but many times just because the T&C say one thing, the reality is something else.

So there you are. I will be using this to send out when folks ask or tell me the above statements as fact when we know they are wrong and the facts are the facts! – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.

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René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

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Comments 11

  1. Nick says:
    11 years ago

    Mileage running for way less miles isn’t dead, but mileage running and knowing you are getting back almost half of a round trip to Hawaii is. I was never a hardcore mileage runner but I did jump on one or two fares and had a weekend somewhere in the past with the above in mind. Guess we will have to wait for the next big recession.

    Reply
    • rene says:
      11 years ago

      @Nick – No one has MR for Skymiles for years. The only reason to MR is for MQMs.

      Reply
  2. larry says:
    11 years ago

    I have a question today – I am a Diamond member this year, and am about 3,500 miles short of maintaining that for next year. Question is – should I try a mileage run to just get me over the hump, or should I roll over 46,000 miles and have an easier time making the top level next year?

    Reply
    • rene says:
      11 years ago

      @Larry – depends on how fast you can get to DM (if that is what you want) in 2015 and are you OK with PM for a while. Plus, you will be DM until then end of Feb15. Can you fly 75k before 1MARCH and thus never really drop down from PM? Does this help?

      Reply
      • larry says:
        11 years ago

        Thanks Rene – makes sense – appreciate the quick feedback!

        Reply
  3. Garrett says:
    11 years ago

    That #5…lord is that true. I can’t tell you how many times I’ve just been given some random seat on KLM. From selecting 11C on delta.com, then confirming it with KLM on twitter (MULTIPLE times), and then a couple days before departure logging on to see something asinine like 49F or some bull. You can usually get what you want by just flipping out on twitter, but it takes SO MUCH TIME AND EFFORT, and there has to be seats open, which often times your original seat is filled. I get nutty when flying on AF/KL for that reason; although AF has been better about giving you the seat you want, in my experience.

    Reply
  4. In the D says:
    11 years ago

    I’m confused about #1 – I’m currently Gold and will end the year with enough MQMs to make Gold for next year. I’ve spent over $7k in MQD for the year. According to the new system a GM will earn 8 miles per dollar spent. So if I take the $7k I spent this year and assume I will spend roughly the same next year that’s 56k miles. I’m assuming that’s enough for GM the following year. Are you saying I still need to fly the same 50k miles for MQM? I thought it was going to be completely dollar based?? So as a GM i will be losing out on the 100% mileage bonus as well or will I still get that?

    Reply
    • rene says:
      11 years ago

      @In the D – please follow the linked post. MQMs are just the same as now. They are NOT changing!

      Reply
  5. poor old dave says:
    11 years ago

    point #9 on the bump has me confused. If I take a bump, get a voucher and then do not fly the trip will I still get mileage/mqm credit for the trip?

    Reply
    • rene says:
      11 years ago

      @Dave – Yep. Just fly home ask for route credit.

      Reply
  6. Pingback: 2014 December Delta Points newsletter - a month of #KeepDescending Delta - Delta PointsDelta Points

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