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Here is a Delta Points Wednesday Top Tip!
Have you ever flown on an experimental aircraft?
Can an aircraft really have two sets of wings?
Gary Leff, PM&M, Mommy Points, Rapid Travel Chai,
MJ on Travel & Randy Petersen all weigh in on this “jet”!
Check out this post from the past to find out what this is all about!
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▲Delta▲ SkyMiles® Credit Card
RESERVE/PLATINUM/GOLD
from American Express®
Click here for more information
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Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and and may earn compensation when a customer clicks on a link, when an application is approved, or when an account is opened. This relationship may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
In case you didn’t receive it, here’s a selection of the survey questions that I received today?
Taking everything into account, how satisfied or dissatisfied are you with Delta’s SkyMiles® frequent flyer program?
On a scale of 1 to 10, where 1 is Poor and 10 is Excellent, please rate the SkyMiles® program on the following
Now, thinking about booking Award Tickets, please rate the SkyMiles program on the following:
Ability to find Award Tickets for a reasonable amount of miles
Ease of booking Award Travel on delta.com
In the next 12 months, do you think your total travel on Delta will:
What, if anything, can we do to improve the SkyMiles® program?
It was nice to be able to give DL some honest feedback. The 250 miles were the icing on the cake.
I also received the same survey invitation today. There were about 10-15 questions (don’t remember the exact #). Most questions were using a Net Promoter Score 1-10 rating methodology (typically a 0-6 is classified as a detractor, 7-8 a passive, and 9-10 a promoter). Looks like Delta is trying to see if their recent changes had any negative impact. I have my doubts whether they will actually change anything, but it was nice to have a voice.