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Consumer advocate Chris Elliott put up a two part interview with Allison Ausband who is Delta Air Lines’ vice president for reservation sales and customer care. One of the questions and quotes was:
You recently changed your baggage interlining policy, so luggage isn’t automatically transferred when a customer is traveling on another airline using two tickets. Have you had any complaints about that?
No, that issue hasn’t popped up.
I commented that – really?, No complaints? And said this on Flyertalk and was criticized due to the fact that the policy has yet to start. But, this is a big deal. You can read more about baggage interlining HERE to find out just what we are talking about.
Anyway, take a look what has now popped up HERE on Delta.com (btw it looks like a typeo as 2012 should read Jan 2013):
Maybe, just maybe, Delta is rethinking this. Time will tell. Is this an issue that will affect you and your Delta travels? – Rene
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Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and and may earn compensation when a customer clicks on a link, when an application is approved, or when an account is opened. This relationship may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.
Thanks for the update, Rene! The policy – if implemented – would be idiotic. I rarely check my bags or connect to another flight, but I would not fly DL if I had to do this in the future.
@Dan – txs, this, what YOU SAID, is what Delta NEED to hear. I think this move is just to give partners time so they can charge more fee’s but this is JUST a guess so who knows. Comment like yours, done on Delta.com, could help! My thanks again!
Would be really bad it they do do this. I travel AS – DL rt. all the time. What a pain!
Delta will likely try this again but with more advanced notice before implementation.
Wouldn’t affect me most likely, but it will plenty of others so hope to see it gone/not implemented.
btw, your headline has a typo – you have “it’s” instead of “its”
@Ryan – txs for comment and typo is fixed – Rene
Thanks for this, Rene. We just did something similar with UA and had to recheck our bags in Lisbon and pay TWO additional baggage fees as a result. I hope Delta realizes that it’ll lose business if they implement this change.