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Everyone sure is talking about the “New & Improved” Delta boarding pass

René by René
February 16, 2012
in Tech, Travel Related
32

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

I was not even going to talk about this. I was mildly surprised when the new BP was handed to me the first time recently. Like most things in my life, I like things “the way they are”. When I get used to something it can be hard to change. But if it is better, I am all for it. On FT and at the Delta Blog and in the press they are talking about this so now it is my turn.

So is the new pass better? I mean we all have our own opinions as to what looks best. Just look at my fun with the new DeltaPoints.com logo. Some love it, some like others better. So there is no making everyone happy.

[EDIT: from reader comments about old NWA pass it looked like this]

I do like the fact that soon you will be able to have multiple flights all on one boarding pass. That will be a big plus. They prominently put the gate and terminal in the middle of the pass, but I will trust my phone app as they change all the time so the usefulness is minimal to me plus on my last flight they were just a dash on my BP. In the old one you always could find your seat and that is one of the most important things for you and it is not as prominent on the new one.

They do now hide your skymiles number but still show full name, confirmation number and ticket number. Is this too much info? So let your fellow blog readers know. You tell me what you think. Is it better? Like the old one better? Step in the right direction but needs work? Let us know. I will do the random.org thing and give away a set of drink coupons if you tell us! – Rene

 

▲Delta▲ SkyMiles® Credit Card
American Express – RESERVE/PLATINUM/GOLD
Click here for more information


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Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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Tonights winner of 2 Delta Amenity / Drink coupons is # 12 – David!

René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

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Tonights winner of 2 Delta Amenity / Drink coupons is # 12 - David!

Comments 32

  1. G. Roger says:
    13 years ago

    I hate change – just when you get comfortable and used to something they make it different & by the time you get used to the new format it changes again. I agree with using the phone app since gate changes happen all the time.

    Thanks for the drinks!

    Reply
  2. rocky says:
    13 years ago

    Really just reminds me of the old nwa boarding pass which is WAY better because multiple legs can be placed on a single boarding pass! One of my biggest hiccups with the Delta/nwa merger was the switch to deltas archaic system! So this is better!

    Reply
  3. Ian says:
    13 years ago

    Haven’t seen the new one in person yet, but the pics look pretty good. Will have one in hand next friday!

    Reply
  4. Joel says:
    13 years ago

    The inclusion of multiple flights gives the new version an advantage.

    Reply
  5. candace says:
    13 years ago

    Having all your boarding passes in one place sounds good to me!

    Reply
  6. D Wils says:
    13 years ago

    I like the change, it seems like progress.

    Reply
  7. Colleen says:
    13 years ago

    The new style is quite user-friendly. I appreciated this when putting mom on a flight last week!

    Reply
  8. Trey says:
    13 years ago

    I think it’s an improvement

    Reply
  9. Lauren says:
    13 years ago

    Old format!

    Reply
  10. Matthew says:
    13 years ago

    I like the idea of multiple flights on one BP – less paper is better. Not to make it too complex, but perhaps they could use a QR code on the pass to integrate with the mobile app to quickly pull info of one sort or another up. Just thinking out loud.

    Reply
  11. Eric says:
    13 years ago

    Seriously, the amount of effort Delta invests in something useless like the design of their boarding pass is ridiculous. Spend the effort elsewhere!

    Reply
  12. David says:
    13 years ago

    It’s all nice and good, but I wish they’d go the route of Virgin America and print on a smaller, more durable piece of paper. Now that would be a useful improvement!

    Reply
  13. Sergey says:
    13 years ago

    I like new format

    Reply
  14. Mike N says:
    13 years ago

    I do not like the obscured SkyMiles number as use that when logging into SkyClub wireless access points as I don’t commit my number to memory.

    Reply
  15. Paul says:
    13 years ago

    The new boarding pass seems sharper and cleaner.

    Reply
  16. Rapid Travel Chai says:
    13 years ago

    I like everything except that Delta still has trouble handling middle names. Now my middle name is at least not attached to my first name, but they still cannot manage to capitalize the first letter and now cut of my Andrew as “and,” I have already started getting cracks from TSA agents, “Is your middle name really Andrew?” This will get old fast.

    Reply
  17. J.J. says:
    13 years ago

    Use the mobile passes now anyway where possible so almost a moot point.

    Reply
  18. Gussomer says:
    13 years ago

    I honestly don’t notice changes like these. I guess I rely to much on my phone’s Delta app. Also, I miss the old card stock boarding passes….they made great book marks! LOL

    Reply
    • deltagoldflyer says:
      13 years ago

      @Gussomer – what are book marks for? How do you get one into you e-reader? 😉 ( had to go there since you are talking phone app!)

      Reply
  19. Aleks says:
    13 years ago

    I like the new format and the important info is laid out in a logical order of what you need to know (flight, boarding time, gate, zone, seat). I still would like to see my SkyMiles # on it since that makes me feel all warm ‘n fuzzy that I’m getting credit for the trip. I don’t have a problem with it or the conf/ticket # showing. I need those if I ever need to reference it to DL or prove I took the flight.

    Reply
  20. Jason74 says:
    13 years ago

    Like multiple flights on one pass. When wife and I travel we often have two connections. This will help.

    Reply
  21. Cassie says:
    13 years ago

    At the very least, it is much more visually appealing, less cluttered, and uses white space more wisely.

    Reply
  22. deserttraveler says:
    13 years ago

    Overall I like the new format. All of my trips are multi-segments and having the flight cities featured prominently makes it easier to make sure I have the right one. I do agree about not having the seating featured more prominently, maybe one size bigger and in bold would be better.

    I look forward to the possiblity of having multiple flights on 1 pass, less things to get lost in my bag.

    Reply
  23. Denise says:
    13 years ago

    I guess I didn’t realize that I really liked the old NWA boarding pass. But if the new one speeds up the boarding process, then I am all for it.

    Reply
  24. Nick E says:
    13 years ago

    I like the new format but would also love the seat assignment to be bigger. It really isn’t a huge deal to me either, since most of my flights leave from MCO or PBI, so I can use my iPhone!

    Interesting to note that some Delta stations haven’t switched. Don’t know if it’s a regional decision or what, but I flew out of Montgomery this week and still had the old format.

    Reply
  25. stephen says:
    13 years ago

    I like the new look. It is much cleaner. However, it could go further in keeping personal information personal.

    Reply
  26. brian says:
    13 years ago

    I like the new look. Whatever gets us on the plane faster works for me.

    Reply
  27. Likes it! says:
    13 years ago

    I shouldn’t go into too much detail….BUT there are groups of Delta frequent fliers who are asked regularly about all SORTS of travel related issues… The new boarding pass was sent out to them a few months ago for feedback and comments. So Delta did get “real world” input…they didn’t just come up with this on their own in a vacuum…

    Reply
  28. Danielle says:
    13 years ago

    i got this new one yesterday and was surprised by it. it took me a bit to find my seat, but overall i like that it looks cleaner with no duplicate info. it will just take some getting used to.

    Reply
  29. Cheryl says:
    13 years ago

    Makes keeping track of all segments easier esp on crazy mileage runs

    Reply
  30. kathy k says:
    13 years ago

    I flew DUB-ATL-LGA on monday. I still had two boarding passes. It didn’t seem very new or exciting -maybe a new font.

    What pleased me more was the US prescreening at Dublin, so I didn’t have to go through passport control at ATL.

    Reply
  31. Ryan says:
    13 years ago

    It will take some getting used to, but I think it looks a lot cleaner than the previous ones.

    Reply

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