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Did you know travel agents don’t get paid for booking DELTA tickets? + free Drinks!

René by René
January 31, 2012
in Travel Related
98

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

I have a friend who is a travel agent. I was shocked to learn that years ago the terms from all the airlines changed and they are not paid anything by the airlines for booking tickets. So think about that if you use their service and see a small charge. Now this is not the case outside the USA. There, agents can get paid.

Why bring this up? I was doing some research and I came across the travel part of Delta’s web site call World Agent Direct.

click on the photo to go to the site

Without actually being a travel agent you have limited access to the site and many of the links simply toss you back to the proper DELTA.com site. The AF site has almost nothing without access codes. But, in typical Italian style, there is a ton of info wide open on their site as you can see.

click on the photo to go to the site

Anyway – not much info here that will apply to us as day to day Delta travelers but I thought it would be fun to see what is out on the web when you know where to look! – René

 

So did you know travel agents are not paid by airlines? Answer YES or NO for a chance to win 2 free Delta drink/snack coupons  😉 – René

➲ Barclaycard Arrival™
World MasterCard®
Earn 2x miles
on All Purchases

. .

Advertiser Disclosure: Eye of the Flyer, a division of Chatterbox Entertainment, Inc., is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact how and where card products appear on the site. This site does not include all card companies or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities. Some of the links on this page are affiliate or referral links. We may receive a commission or referral bonus for purchases or successful applications made during shopping sessions or signups initiated from clicking those links.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Previous Post

WINNNER by random draw of DELTA Skyclub 1 day pass is #41 – Kevin!

Next Post

If You Fly Delta & Want to Keep Your Child Safe Read this & part 2 on Mommy Points today!

René

René

René de Lambert is a contributing writer for EyeoftheFlyer.com - He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

Next Post

If You Fly Delta & Want to Keep Your Child Safe Read this & part 2 on Mommy Points today!

Comments 98

  1. James P says:
    13 years ago

    SPG. 831!
    Thanks for the contests.

    Reply
  2. Mike says:
    13 years ago

    Yes. I heard that somewhere before.

    Reply
  3. Sherri says:
    13 years ago

    No

    Reply
  4. Tom says:
    13 years ago

    No

    Reply
  5. Mac says:
    13 years ago

    No! I had no idea

    Reply
  6. Brian says:
    13 years ago

    no, had no idea

    Reply
  7. Felicia Braude says:
    13 years ago

    Nope! Crazy

    Reply
  8. mark says:
    13 years ago

    Yes. I thought AA got the ball rolling and the rest followed.

    Reply
  9. Ben Chapman says:
    13 years ago

    No!

    Reply
  10. Sandi says:
    13 years ago

    Yes.

    Reply
  11. Dennis says:
    13 years ago

    No

    Reply
  12. Ian says:
    13 years ago

    Yes

    Reply
  13. David says:
    13 years ago

    NO

    Reply
  14. Alan says:
    13 years ago

    No.

    Reply
  15. Dave says:
    13 years ago

    Nope, but thanks for sharing.

    Reply
  16. Joel says:
    13 years ago

    No. Thanks for the information.

    Reply
  17. Ketan shah says:
    13 years ago

    Interesting, I always thought there was some commission involved.

    Reply
  18. Stephen B says:
    13 years ago

    Yes and it’s a shame

    Reply
  19. Denise says:
    13 years ago

    Yes

    Reply
  20. Ralph L says:
    13 years ago

    Nope – had no idea actually

    Reply
  21. Mike says:
    13 years ago

    no!

    Reply
  22. Ankit says:
    13 years ago

    No I had no clue, and I think they should so they have an incentive to book Delta.

    Reply
  23. irene says:
    13 years ago

    No, its crazy that they do not!

    Reply
  24. The Nomad says:
    13 years ago

    I don’t think that is the case, in general. While booking my ticket to Asia last year, my agent told me he get 9% commission on DL/AF/KL tickets to Asia. However, during peak season, DL/AF/KL pay zilch for tickets to Europe.

    Reply
    • deltagoldflyer says:
      13 years ago

      @The Nomad – not since 2001 – http://news.cnet.com/2100-1017-860323.html Now this is for inside the USA. There are exceptions as noted outside and it may pertain to trips going outside the usa as well. But in general, they get ZIP! – Rene

      Reply
  25. Paul says:
    13 years ago

    No

    Reply
  26. Chris says:
    13 years ago

    Yes, hence why most started charging service fees per ticket. Though I believe most, if not all, hotel chains still do pay agents for room reservations.

    Reply
  27. Mark P says:
    13 years ago

    Yes. It’s been many years since any US airlines have paid travel agents.

    Reply
  28. zasm says:
    13 years ago

    NO

    Reply
  29. Truthiness says:
    13 years ago

    No, I did not.

    Reply
  30. Curtis Tomlin says:
    13 years ago

    No

    Reply
  31. Nick E says:
    13 years ago

    Definitely did not realize that. I just assumed travel agents had access to discounted fares and were paid to bring people to particular airlines.

    Reply
  32. Daniel says:
    13 years ago

    nope, didn’t know

    Reply
  33. Arnold says:
    13 years ago

    I had no idea!

    Reply
  34. Simoun says:
    13 years ago

    No, didn’t know that…

    Reply
  35. Lauren says:
    13 years ago

    No! Thanks for sharing!

    Reply
  36. D Wils says:
    13 years ago

    No. It seems counterintuitive.

    Reply
  37. Noah Kimmel says:
    13 years ago

    Yes, I knew…But doesn’t Delta offer Travel Agent’s perks like discounts, elite status, and other upgrades?

    Do they get a ticket discount like the ones that OTA’s get? If so, then by charging the full price, they do have a profit margin…

    Reply
    • deltagoldflyer says:
      13 years ago

      @Noah – yes there are some small perks and incentive deals at times but could you live on perks from your employer or would money be nice?

      Reply
  38. Eric says:
    13 years ago

    Yep, that’s why TAs are much more enthusiastic to help you with cruises, hotels, etc.

    Reply
  39. Anne says:
    13 years ago

    YES.

    Reply
  40. Eric says:
    13 years ago

    No I didn’t

    Reply
  41. Blake says:
    13 years ago

    Had no idea.

    Reply
  42. Connie says:
    13 years ago

    I didn’t know that

    Reply
  43. Colleen says:
    13 years ago

    I had always assumed they were commissioned. Wow!

    Reply
  44. Joseph M says:
    13 years ago

    Yes…

    Reply
  45. Ralfinho says:
    13 years ago

    Yes.

    Reply
  46. Aleks says:
    13 years ago

    NO

    Reply
  47. Gussomer says:
    13 years ago

    No.

    Reply
  48. Cassie says:
    13 years ago

    No

    Reply
  49. Everett says:
    13 years ago

    No, news to me.

    Reply
  50. Chris says:
    13 years ago

    Yes.

    Reply
  51. Jason74 says:
    13 years ago

    No

    Reply
  52. OG says:
    13 years ago

    yes!

    Reply
  53. Cyndi says:
    13 years ago

    No

    Reply
  54. SEE says:
    13 years ago

    The only way a domestic carrier pays a travel agent commission is if they negotiate a corporate discount with a company and agree to pay it on the back end, behind the scenes. (Even then, the company has to meet booking quotas in certain markets. And any commission is typically given back to the client, not kept by the ageny.) Most international carriers have done away with commission as well.

    Just as a side note, if your company has a negotiated rate at a hotel, the travel agency doesn’t get a commission on that either.

    Reply
    • deltagoldflyer says:
      13 years ago

      @SEE – txs ever so much for more info – love my readers – so much great info – Rene

      Reply
  55. Phil Gold says:
    13 years ago

    no. news to me. Thanks!

    Reply
  56. Owen says:
    13 years ago

    No

    Reply
  57. J.J. says:
    13 years ago

    I knew compensation was down but didn’t realize it was totally gone. If I was an agent, I would perhaps book through one of the mega sites and take my small affiliate commission from them at least.

    Reply
  58. robe0341 says:
    13 years ago

    NO!

    Reply
  59. Andrew T says:
    13 years ago

    I thought they didn’t…but didn’t know how they got paid either. :-/

    Reply
  60. Char W says:
    13 years ago

    No – that’s crazy.

    Reply
  61. Andrew says:
    13 years ago

    No I did not know. But I wondered why there was a booking fee as well.

    Reply
  62. Pat says:
    13 years ago

    no

    Reply
  63. FG says:
    13 years ago

    yep, knew this. My TA told me last year. He’s just booking flights for clients as a service, but neither gets a commission nor a discount.
    Still he was very helpful when changes needed to be made.

    Reply
  64. SF says:
    13 years ago

    yes

    Reply
  65. Larry says:
    13 years ago

    yes, I think it change in the early nineties for the most part. I don’t even think the online booking engines like Expedia get any money for booking airline tickets.

    Reply
  66. brian says:
    13 years ago

    No I did not know that

    Reply
  67. Andy T Le says:
    13 years ago

    Yes, hence why fees are charged.

    Reply
  68. Mike H says:
    13 years ago

    No I didn’t, I’m shocked

    Reply
  69. dmel says:
    13 years ago

    Nope

    Reply
  70. Get Gowing says:
    13 years ago

    Definitely had no idea

    Reply
  71. Lily says:
    13 years ago

    No

    Reply
  72. Allen says:
    13 years ago

    Nopers

    Reply
  73. THEsocalledfan says:
    13 years ago

    Yes, I remember when the change happened. Northwest was one of the first to yank the dough.

    Reply
  74. Vincent Fox says:
    13 years ago

    Yes for USA.

    I had no idea other nations allowed it.

    What is the source of these contest giveaways?

    Reply
    • deltagoldflyer says:
      13 years ago

      @Vincent – that would be me! I get the drink coupons and sky club passes from burning up my SkyBonus points and then share them with you. When readers use my Amazon links I get Amazon credit points that I can buy stuff and again share them here on the blog. Love it – Rene

      Reply
  75. dwh says:
    13 years ago

    Yes

    Reply
  76. Susan M. says:
    13 years ago

    No.

    Reply
  77. sid says:
    13 years ago

    No I did not know

    Reply
  78. Anthony says:
    13 years ago

    I thought that they used to but no longer did in the US.

    Reply
  79. KW says:
    13 years ago

    I did…from my brief and disastrous stint as an agent a few years ago.

    Reply
  80. Ryan says:
    13 years ago

    Not a clue.

    Reply
  81. Rocky says:
    13 years ago

    I did know that. So yes. Because in India they protested a few years ago with NWA got rid of the $10 “thank you for booking fee” to India travel agents

    Reply
  82. Jeffrey C says:
    13 years ago

    No, I didn’t know that.

    Reply
  83. Burj says:
    13 years ago

    Yes I had heard that which is why most travel agents don’t care much about booking flights but instead push “packages” that include hotel, etc…

    Reply
  84. Sheils says:
    13 years ago

    No, I didn’t know. That’s too bad because then maybe they would be more customer friendly.

    Reply
  85. Brian says:
    13 years ago

    yes

    Reply
  86. Jimmy says:
    13 years ago

    No I didnt! I suppose this is another cost cutting tactic!

    Reply
  87. deltaplat says:
    13 years ago

    No

    Reply
  88. John Simms says:
    13 years ago

    No

    Reply
  89. Tim says:
    13 years ago

    Yes!

    Reply
  90. Peter says:
    13 years ago

    No!

    Reply
  91. Allen says:
    13 years ago

    Did not know that.

    Reply
  92. Deb says:
    13 years ago

    Yes

    Reply
  93. MR H says:
    13 years ago

    I didn’t know that.

    Reply
  94. Rob says:
    3 years ago

    Yes, because I am an agent, and commissions went away about 25 years ago. And now we get to sit on hold and fix the airlines’ self-created problems for free also. And then they have the nerve to blame travel agents for their own poor planning.

    Reply

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