One sad thing about the current state of affairs with DELTA.com is the lack of info when an aircraft swap happens or slight time change or flight number change occurs on your itinerary.
Now you will not see this when you simply look at your flight LIST in your upcoming itinerary page:
But you must rather click on each one to expand it and see what it really looks like (this is just nuts).
As you can see I have a trip I need to have DELTA fix for me. Now, I strongly urge you, don’t click on ANYTHING – PERIOD! DELTA.com when it come to things like this very DELTA.dumb and there are many reports all over the web of itinerary just going bye bye when you click almost anything. In addition, when you later call DELTA for help, they say you have clicked CANCEL when you clearly did not!
So, I suggest you call DELTA, ask them to please “clean up” your itinerary, then BEFORE you hang up with the rep say, “let me just see if I can see what you see on DELTA.com” and make sure all is well for you. Then, and only then, you can you go into the record and look for the seats you had before or want. If your aircraft changed you can always look at Seat Guru here.
Now the ridiculously frustrating part of this is that as soon as they do “clean up” the record, you should expect very quickly an e-mail that there has been a change to your itinerary. Maybe “IT” could do this before we find it? Ah well.
Once again here is a chance for 2 more free drink/snack coupons for DELTA good until 31DEC2012 – just comment below(by 10PM EST) and I will randomly pick a winner and get them in the mail to you!
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